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April 2020 by Kari M.
I moved into these apartments in November 2015. At the time the LL was Elizabeth, who was an absolute horror story to rent with. She would berate residents, berate the UPS and Fed Ex drivers that were there to deliver packages, would often ignore service requests, and finally let her boyfriend help manage the building although he was not an employee of Beverly Hills Properties. However, about a year before I moved we got a new LL, Nary. She was an absolute pleasure to work with and I was so sad when I moved out (I was relocated to a new city for work). The apartments and residents are fantastic, and Nary is the absolute best!
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May 2019 by J. H.
Recently had my home repainted and needed the bulk of my artwork rehung. Ben and his assistant Heidi showed up on time and hung all of the pieces efficiently. They were very professional and caring about their work. I will definitely look to use them for my future art projects!
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April 2019 by Cameron D.
In Home Installation Services has been amazing every time we have used their services. They are excellent at hanging tv's as well as art pieces, and mirrors. I feel that they consistently go above and beyond in terms of the effort put into the work as all tv's I've seen hung by them have the wires nicely tucked away leaving a very clean, uncluttered, overall great look. I would recommend them for any hanging installation services you require and know they won't disappoint.
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February 2019 by Chris M.
Where do I even start? Ben and his assistant are awesome! He is courteous, professional, and willing to go the extra mile. I have used his services twice now, once for a TV install and once for a second TV install/curtain rod installation. Both times the work came out perfectly. He is very communicative which helps (especially for someone who is not handy at all). I will continue to use Ben for all future projects. 5 stars!
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February 2019 by Michael K.
These reviews on here must be fake. The only thing these guys said to me on the phone was "No we can't do that" and tell me that my tv mount wouldn't work for my tv even though I told them that the tv is 65" and 50lbs and the mount is spec'd for 32" to 80" and up to 150 lbs Find someone better.
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February 2019 by Vanessa V.
My husband and I hired In Home Installation Services to attack a few pet projects that we had been lagging on. And we were so happy with the results! They accomplished in 4 hours what would have taken us 4 weekends to do (and we would have broken several things in the process). Ben and his assistant were very friendly, very thorough in their work and clearly communicated their process. They tackled the following: -Hanging 10 art pieces -Mounting 3 wall shelves -Mounting 2 large flatscreen TV's on the wall (they brought mounts, wires, and covers - saving me a trip and headache at Best Buy) -Assembled 1 desk and 1 cabinet -Hanging 1 long wall mirror They did a superb job. Not to mention they arrived on time and cleaned up after themselves. Now hubby and I get to sit back and enjoy our weekends - the real win :)
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January 2019 by Tomas B.
I reached out to In Home Installation Services to inquire about installing a ~30 pound mirror to the wall of an old 1920s house w/ lathe and plaster walls. The company was extremely easily to coordinate and work with. Many of the details were communicated via text (at my preference due to a busy work schedule) and they were able to come within a day of my initial call. The mirror set up is fantastic - this company does great work! I had Heidi and Ben (the manager) complete the installation. What sets In Home Installation apart from other companies I've used is the friendliness, customer service, and professionalism of the staff. They took their time to ensure everything was perfect and I never felt that they were rushing to finish & get to the next job. I also had a random, smaller shelf that I had been planning to hang, which they took care of free of charge and made clear that no additional payment was expected to handle the additional shelf. What awesome customer service! More importantly, due to the age of my house (built in the 1920s) w/ difficult walls for mounting art, Heidi & Ben went out of his and her way to educate me on the best method to hang art/etc. on my walls in the future, what types of nails / tools work best to ensure security, and other general advice so that I can now complete smaller projects myself! They even left me a box of nails that work best with the walls in my house at no cost just so I had them available for future mini-projects I may have in mind. This is phenomenal customer service that is legitimately hard to find. It would have been easy for them to not share this information (as many companies do to keep you reliant on its' service) or rush through the job as quickly as possible without offering all of the free advice and information that In Home was more than happy to provide and walk me through step-by-step. Luckily, the way In Home operates is by focusing entirely on high-quality, professional work and great customer service. Ben and Heidi would not leave without making sure the work was both perfect and exactly what I had in mind. For that, I'm grateful. 10/10 will use In Home Installation Services again and will highly recommend them to a friend in need of a professional tv/art/wall mounting. My only regret is that I did not discover this company 5 years ago!
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December 2018 by Jackie M.
They did a very good job hanging some large pictures. Very easy to deal with and turn key. They also fixed something someone else had done incorrectly so they did more than I asked but didn't upcharge me. Very nice!Thank you!
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December 2018 by John S.
Ben and David were very quick and professional. They ensured the everything was level and positioned how I wanted it. They took all my trash with them and even set up my apple tv and made sure the TV itself was working well. Most importantly the communicated quickly throughout the entire bid process and they were not late showing up which is huge for me. Thanks guys!
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November 2018 by Gabrielle G.
Incredibly courteous, professional and reasonably priced. I needed a tv mounted above a fireplace and In Home Installation was able to help me without any issue (even though the previous people my roommate found on TaskRabbit said it couldn't be done). Perfect example of why you need to hire a true professional for mounting and other home services. I was so happy with the work In Home Installation did that I referred them to all my friends and I am planning on using them again for other services.
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November 2018 by Cayce E.
Ben is literally an installation wizard. This is the second time that I've used his services within the last 6 months and both times I've been extremely pleasantly surprised. He's on time, thorough and creative when it comes to concealing wires and making everything nice, simplistic and neat. The services he provided were; Tv mounting, hanging 3 heavy mirrors and 1 heavy painting. His prices are beyond reasonable for the quality of service...would definitely recommend. He definitely makes sure that you're satisfied before he leaves..
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October 2018 by Everett J.
Professional, quick and fairly priced. Was able to get my TV mounted with a rotating mount within a couple of hours. Very friendly service and more than satisfied with the outcome. Thanks for the installation.
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September 2018 by Schläfer S.
Ben is very professional! He did some installations at my apartment and I'm very happy with the result! He even exceed the extra mile by assembling our office desk! Will surely hire him for the next round of frame + curtain installations!
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June 2018 by Bruce R.
Ben came a few minutes earlier than our appointed time, came right in and went to work. I was replacing an old plasma tv with a new lighter one, didn't know if the old mount would work, but Ben installed it perfectly with the old mount with no trouble. Stayed until I had set up the new TV and checked all my components; all in all, very fast work, and extremely reasonable cost. Highly recommended, thanks Ben!
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May 2018 by Ray P.
Ben was great. He mounted our new flat screen and attached a heater to the wall. His work is excellent and he cleaned up after himself. I definitely recommend Ben.
