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February 2024 by Fabiano Candido
Store with many new releases. It usually has the most recent collections. There is clothing for men, women and children. There is a place to try on clothing models. The store also offers perfumes, socks and accessories for those who want to complete their look. Prices are not that affordable. But from time to time it is possible to find promotions.
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January 2024 by Yvonne Muir
It was busy due to the sale. Some parts of the store were organized, and other areas were messy.
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December 2023 by betty morales
Best place for clothes
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November 2023 by Megan A.
Worked with this company for about 3 years; and the way I got laid off was me getting yelled at to leave. No contact from Human Resources, don't even waste your time complaining to HR. It all goes to the manager and never the employee nonetheless answer the emails back regarding the time difference as well. This company has no ethics or managers with morals.
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November 2023 by Rayana Kim
Very rude and unpleasant workers, show that they do not want to work and serve through do not want
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November 2023 by shiran a.
I like the store nice clothes and affordable. Nice winter collection! But when we want to pay , there was a big issue big line ! It took us an hour . Horrible service. They need to improve.
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November 2023 by Ran Noy
Their clothes are low quality, they break down really fast. Also, their customer service needs urgent improvement. The employees are miserable and make you feel like they are doing you a favor when you shop at their store.
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November 2023 by Irina R.
Service is horrible. Came in 45 minutes before closing and they didn't let me in the fitting room. Said it's closed. Lots of people left their clothes and walked out.
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October 2023 by gtfo m.
It's completely sad how young these girls look working behind register with absolutely the longest lines with no management from any managers in regards to the way customers talk to employees and vice versa. No wonder Service is bad here because the managers aren't here to regulate anything. They don't care for employers safety, and they don't care for their mental health nor their physical health state
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October 2023 by Jae Yoon
I just paid for my clothes on the 2nd floor and she was wearing a navy suit and she was rude and absolutely crazy. Overall customer service was terrible and was not welcoming.
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October 2023 by Annette S.
Understaffed and rude. Seems like no management. Staffed looked overwhelmed And long lines
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September 2023 by kajanae wells
Don’t go to this Zara very racist Me and my cousin went birthday so shopping and the girl in the blue in the dressing room came to our dressing room 5 times saying make sure you bring the clothes back out bc I have to check like I heard you the first time and why wouldn’t we were not stealing and do that to nobody else we end up purchasing the items and wanted corporate number for being harassed in the dressing room the lady in blue with the bun (the manger ) said she didn’t care what happened and she wasn’t giving me the lady in the employee number or name so I can make a proper report when I called corporate and they said ask the employees for it then fatty with the fat girl skirt / bun threaten to call the police on me but called security when I did nothing wrong but ask for a name to make a report like I was being racist to or something nobody told y’all to apply to work at Zara if y’all don’t like working there and tried sending only black employee to talk to me so I could leave
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September 2023 by Paula Ricketts
Staff friendly and know, small store pretty good inventory. I visited the store approximately 2 weeks prior, and they moved the inventory around.
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September 2023 by Jenn T.
Manager on the top floor was so wildy rude to me when I tried to return something based on the delivery date rather than the shipped date. I understand that they deal with a lot of personalities, but that's not an excuse to yell at someone who is simplify trying to return something!!! I'll stick to the century city or bev center locations.
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August 2023 by christiane callil
Zara they are mean to y at the store at the grovePlus on purpose after I waited one hour they made a mistake and over charged meNobody answered the phoneDon’t go there please
