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March 2024 by Jessica D.
Horrible service if you're looking to get help for returning phones. These people are only friendly and kind if they're making a sale. Gave me the round around for trying to return phones because I purchased them online and they couldn't take them without charging me a restocking fee. The phones weren't opened so the girl with the glasses simply wanted to say no to everything without actually looking at her policy. She was wrong and she knows it but they found another way to prevent us from returning the phones. They wanted us to go back the next day and talk to the manager which turned out useless. He pretty much wanted us to return the phones online ourselves, which we could have done without having to return to the store. Clearly they don't know what they're doing. They are uneducated with their policies, they are rude, and they only care about making sales. Do not go to them if you're looking for actual customer service. This is exactly why we're canceling the lines and returning the phones. They could all benefit from more policy and customer service training.
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February 2024 by Lucia Escobar
Great customer service from Gabe from Los Banos . Very knowledgeable.
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February 2024 by Dayna Salas
Was helped right when I walked in. Got what I needed and resolved some issues with my bill
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September 2023 by Jose Flores
Been to number of AT&T’s and never got the service I got here. Ed helped us out so much & gave us all his attention and made sure to explain everything step by step. Definitely recommend this store.
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September 2023 by Stephanie Pereira
This location has always been great with all my phone and wireless needs!! Even in the strangest situations, they have always made me feel like solving my problems is their #1 priority! And they do it with a smile!
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August 2023 by Lorena Alba
Andrea was amazing! She really helped us out. I would recommend going to her.
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July 2023 by Pedro Villafanm
Te worst costumer service,,,they lie to my about my account, I was late because I get a email and they said I was ok on time ,,,,so I call costumer service and in fact I was late do to the credit card charge,,,,lazy lady
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July 2023 by Elena chavez
Amazing service ! Very knowledgeable workers and extremely friendly ! Satisfied with their service :) !
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July 2023 by Brenda Vidal
Sandra was a great help in our 1st time transition to iphones.
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April 2023 by lupe g.
I needed a new screen protector and IPad for my daughter and Destiny was really helpful and polite. She offered me all their latest deals and helped me pick out cute accessories for my iPad.
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January 2023 by Jeannette Sotelo
Worst experience ever I have been coming here for a while and never encountered someone so unwilling to help along with her sarcastic attitude
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November 2022 by espn mk
AT&T Store Representative at corner of mercy springs and Pacheco blvd (152) very helpful and accommodating to what my needs were.
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September 2022 by Mowad Vlogs
I am a frequent customer to this AT&T location and I can only say amazing customer service every single time. The customer service reps are very knowledgeable, they solve all my tech problems, help me with a smile . Today Steven helped me set up a new Google phone. I was in and out in less than 5 minutes. This particular store, is always clean, staff will take as much time needed to make sure each customer is leaving completely satisfied. Most every visit , I leave with excellent discounts as they always take time to check I’m aware of any new promotions. I really encourage people to come to the LB At&T store. They will save you money, give you excellent service and they don’t try to sell you anything extra than what you came in for. So you can come in for all your phone needs as well as tv streaming knowing you will have a wonderful experience. So a big thank you to Steven , Pedro, Stacy and the many others who have helped me with my phone needs . Keep up the great work!!!
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August 2022 by Evangelito Valdez
Very long wait. Too many people inside at one time. Employees are very slow in doing transactions.
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July 2022 by Aida Lara
Lupe and Steven were very helpful. I encourage everyone to come in for their exceptional customer service!
