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July 2024 by Amy Wiley
I was discharged from the hospital and ER Dr sent over 2 prescriptions,I checked on the app and prescriptions were both there,it was late at night,so I knew I couldn't pick them up I checked in the morning and one prescription had disappeared completely.When I called they said the prescription was never sent.I told them I saw it on their app the night before, they were completely rude to me saying I had to go back to the hospital, I do not feel good and now I'm missing an important medication because of their carelessness I have been a customer of this pharmacy about 17 years or more.upon picking up the 1 medication that was ready I asked for management and was told they were not there,instead sent a very rude woman pharmacist to talk to me she was no help at all ,staff should not treat customers this way ,especially long time customers.I will be phoning their corporate office ,when I asked for the number the pharmacist would not provide me with it,Will change pharmacy's after this
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July 2024 by Edder Osorio
CVS Enployees make me feel welcome by greeting me with a hello how are you today how may I help you, Followed with a big smile, Always asking me how else they may help me look for other relative refills. Looks to me they enjoy their joy and we appreciated.
Thank you!
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July 2024 by Eduardo Gutierrez
The employees are very helpful to customers.
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February 2024 by Elizabeth Gutierrez
Staff is sweet.
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February 2024 by Melisa Martinez
They lock there doors 30 minutes early then there posted time
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February 2024 by Blue Marvel
The customer services has declined over the past year to an atrocious level. I really wish I was exaggerating of how horrible this pharmacy has become to the point where several Target Employees discussed with me the constant complaints they receive from customers regarding the decline in quality and lack of professionalism from CVS Employees.This was my favorite place but now begrudgingly looking to transfering my prescriptions elsewhere.
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January 2024 by ed dee
Invisible
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December 2023 by MOM MOM
Everyone is very helpful polite and answers all questions
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October 2023 by Dawg8k9 “Dawg8k9”
Wow...Girl, get some phone skills or stay off the phone.
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April 2023 by Tracy Relyea
Great pharmacy
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January 2023 by Ivan J.
I had a prescription transferred over from Kaiser, the girl who helped me at the counter, Michele, was really helpful. Filled the paper for me with the necessary information for Kaiser to transfer it over for me. Definitely a 5 star service
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October 2022 by Helloitsme13
This Pharmacy is pretty bad. I miss Kaiser but I'm stuck with locals in LB. Honestly, all of them in this town are pretty bad but I thought CVS would be more professional. Guy told me they were having problems with their fax machine. I showed him right on my medical app that the scrip was ordered & confirmed received but said they couldn't help me. He said someone was coming in Thursday to look at fax machine. I'm like, were in target, go grab a fax machine and plug it in. ridiculous to do this to your customers & its always something. Also, if they moved any slower they would be going backwards...they suck.
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August 2022 by Deborah McLaughlin
I swear, these people do not know how to answer a phone! Get some phone experience people!
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July 2022 by Anabell Rodriguez
Worst pharmacy ever. The pharmacy rep literally ran to the back counter a hide when she saw me coming. I was there at 9:01pm and all the pharmacy employees ignored my presence and when “Dewey” ( I asked for his name) finally looked up 2 minutes later he rudely said they were closed and come back tomorrow. I told him I just wanted to check if my daughters prescription was ready, he said he could not check. And let me just say I was late because no one picked up the phone call. I had been calling for more than one hour. And “Dewy” the pharmacist said that was weird because there phone was working. Yet there was a kind enough employee who went out of his way a checked to see if my daughters prescription was there. Thank you to the employe. Yet due to this bad experience I will stop using los banos target pharmacy. I started using Save Mart pharmacy and it was a pleasant experience. All these years and never knew Save Mart had a pharmacy.
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June 2022 by Helloitsme13 Daydreamer
This Pharmacy is pretty bad. I miss Kaiser but I'm stuck with locals in LB. Honestly, all of them in this town are pretty bad but I thought CVS would be more professional. Guy told me they were having problems with their fax machine. I showed him right on my medical app that the scrip was ordered & confirmed received but said they couldn't help me. He said someone was coming in Thursday to look at fax machine. I'm like, were in target, go grab a fax machine and plug it in. ridiculous to do this to your customers & its always something. Also, if they moved any slower they would be going backwards...they suck.
