“Great customer service! I love that when I go in there I don’t get referred to the 800 number. They help with everything. I am happy there are people to actually help with the problem.”
“Very informed people, well educated in their trade, did not receive an "I don't know" answer, which seems quite common in this industry. Nicole gave me what I needed every time.”
“I always have a good experience here but today Crystal was the best employee here. She was kind and helpful through out the whole process.Very understanding and patient as well.”
“Been to number of AT&T’s and never got the service I got here. Ed helped us out so much & gave us all his attention and made sure to explain everything step by step. Definitely recommend this store.”
“All I have to say about this Metro location, is Excellent Customer Service. The customer service was on point the moment I came in. There was one man and two women, all were kind. But, the one who helped me was Almarie. Almarie, was knowledgeable by letting me know the discounts that I can get, she was quick, and kind. So, if your looking to purchase a phone. Please go to this location.”
“They repair phones on spot and help u with kindness always go there for all my phone's and get fast repair with no problem ? and also take phone payment recommend u stopping by thanks everybody”
“Loved this location the girls were all so sweet! Andrea was amazing helped me with everything added all my old info to my new phone enjoyed my time while being there.”
“When I went in, the vibe was very cold. One of the employees look like Jeffrey Dahmer, he was very strange and made me want to leave. I was there for 15 minutes before I got assistance. Very strange service! The employee that helped me was nice and cordial, I believe his name was Tony or I think he said his name was tati. Mondo weird but he was helpful nonetheless. Will continue to go to this t mobile for help!!”
“Great customer service. I have visited this location a few times and I have always been treated with great respect and my issues have always been resolved in a decent timely manner. When the issue continued, I could always count on the manager to help out and follow up to make sure that the issue was resolved in the end.”