“Very informed people, well educated in their trade, did not receive an "I don't know" answer, which seems quite common in this industry. Nicole gave me what I needed every time.”
“Ramon was very patient and very thorough. He was able to answer all of my questions and completed my new phone set up although I had ordered it online and had planned to do it myself at home. I appreciate his personal commitment to customers like me who are not so familiar with new technology. Thank you Ramon and keep up the good work.”
“I always have a good experience here but today Crystal was the best employee here. She was kind and helpful through out the whole process.Very understanding and patient as well.”
“I have no idea what the other review is on about but my experience with Pacheco is always on point. Even with my internet service. I guess I’m just patient. Will be coming back!?”
“They repair phones on spot and help u with kindness always go there for all my phone's and get fast repair with no problem ? and also take phone payment recommend u stopping by thanks everybody”
“Loved this location the girls were all so sweet! Andrea was amazing helped me with everything added all my old info to my new phone enjoyed my time while being there.”
“I had an absolutely wonderful experience at Metro PCS in Los Banos, and I’m especially grateful to Alejandro. He went above and beyond to help me set up my phone, even though I’m not very tech-savvy. His patience and kindness made all the difference. I highly recommend this store!”
“When I went in, the vibe was very cold. One of the employees look like Jeffrey Dahmer, he was very strange and made me want to leave. I was there for 15 minutes before I got assistance. Very strange service! The employee that helped me was nice and cordial, I believe his name was Tony or I think he said his name was tati. Mondo weird but he was helpful nonetheless. Will continue to go to this t mobile for help!!”
“Great customer service! I love that when I go in there I don’t get referred to the 800 number. They help with everything. I am happy there are people to actually help with the problem.”