Santos Ford, located in Los Banos, serves customers from surrounding areas like Dos Palos, Chowchilla, and Firebaugh. The dealership focuses on providing a comprehensive automotive experience, from helping customers find the ideal new or used Ford to offering expert auto service and genuine OEM parts. Reviews highlight the excellent service provided by the staff, including specific mentions of individuals like Ruben and Junior, who are praised for their professionalism and attention to detail. Customers appreciate the prompt communication and assistance, even when the service department is busy. The team is described as friendly, helpful, and informative, making the car buying and service process smooth and enjoyable. Many customers express their satisfaction with the repairs and service received, indicating they would only use Santos Ford for their automotive needs. Overall, Santos Ford is recognized for its dedication to customer care and satisfaction.
Santos Ford Service department staff made me feel at ease. They were welcoming, courteous, eager to help, and to go above and beyond the extra step. They were all professional not only to their customers, but to each other. I like to see that in a business.
December 2025
Ruben, Fernando and Gavino were super accommodating and got us safe on the road again after we had a major breakdown. We will recommend their friendly and efficient service to anyone.
