-
July 2023 by Google user
Marcus was awesome! I was in a real bind with my phone and he went above and beyond to get me all straightened out. He is very knowledgeable, honest, and friendly. The customer service he provided was impeccable! I would highly recommend Marcus for any of your phone needs!
-
June 2023 by Brent Lynn
Very informed people, well educated in their trade, did not receive an "I don't know" answer, which seems quite common in this industry. Nicole gave me what I needed every time.
-
March 2023 by Shawn Santos
I worked with a lady at the Los Banos, CA store named Nicole. It was the best experience I have ever had at a Verizon store! She was very knowledgeable, polite and had an awesome personality!! Nicole is an asset to the Los Banos location!!
-
March 2023 by B Miranda
Your representative was very helpful. Friendly went out of her way to help find what I needed and offered other options
-
February 2023 by Michele Vause
My phone would not turn on in the morning and Marcus was able to turn it on. It described what was happening and he knew exactly what to do. Very helpful!
-
February 2023 by Josefina Cruz
They were very helpful, were able to get me a good quality phone at an amount I could afford.
-
October 2022 by Russ Thomas
CUSTOMER SERVICE AFTER PHONE PURCHASE IS HORRIBLE. ACCORDING TO VERIZON THIS STORE IS OWNED BY COMPANY NAMED VICTRA AND OTHER THAN SELLING VERIZON PRODUCTS HAS NO ASSOCIATION WITH VERIZON. VICTRA WILL NOT RETURN E-MAILS OR PHONE CALLS. IF YOU BUY A PHONE HERE YOU BETTER PRAY YOU DO NOT HAVE A PROBLEM WITH IT. YOU ARE BETTER OFF BUYING DIRECTLY FROM THE VERIZON WEBSITE.
-
September 2022 by Damaris Ocegued
Marcus was excellent, and went beyond to assist and help our needs.
-
September 2022 by Leia Jones
The lovely gal was very informative and helpful in helping me. She made my experience every personable and enjoyable. Thank you
-
September 2022 by Raymond Villa
The Rep was very friendly and knowledgeable. Helped with everything. It was an enjoyable experience.
-
September 2022 by Joshua Graves
Marcus is extremely professional, exudes integrity, makes sure you understand exactly what is going on and you won't leave with any questions or doubts.
-
August 2022 by Steph H.
Marcus helped me find the best deals to fit my needs. He showed me all my opinions and answered all of my questions. Got a new iPhone and Apple watch and ended up paying less on my monthly bill when all was said and done!
-
August 2022 by genevieve grijalva
Nudia was very helpful, we had to merge accounts and get two new phones, one was very old and took some time. My Dad is elderly and asked the same questions over and over. She was very patient and thorough even as the line was growing longer and longer.We are very thankful for her and she told us to come back with any questions.
-
August 2022 by Renee Ramirez
The young man that helped me was knowledgeable and courteous, I just wish my service didn't have to be interrupted for 2days before finally getting my service switched over. I read the reviews and how everyone had such a great experience. Miscommunication and a little neglect on both carriers parts. At least I can finally use my phone again.
-
June 2022 by Mirian Murillo
Nicki was very fast and professional. When we got into the store she attended us right away. Usually on a Saturday phone places are busy but not today. We got very lucky and fortunate to have a knowledgeable person that knows what we wanted and needed. Thank you.
