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December 2023 by Isaiah W.
This location needs to stop being cheap and hire more staff. Waited almost a hour just to make a withdraw.
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December 2022 by Jose R.
always packed to the brim and no parking spot and atm never works, it's like this every day
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November 2022 by Kathy P.
Extremely poor service and apparently no one at corporate cares. Wednesday morning at 11:30. 20 people in line and 2 tellers. No manager and 1 teller with 1 customer for last 15 minutes. In line for 30 minutes now.
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April 2022 by Duke H.
I went to your bank in Los banos with a question. Waited in line for 42 min (line out the door and around the corner). While one teller worked and 6 other employees talked, wandered around and drank from what looked like sippy cups while looking at the long line yet not opening another teller. At one point the one teller went on break for 10 min. No tellers open. Decided i was done so i tried to close my account. Told by the teller they cant do that and i had to make an appointment. AFTER WAITING 42 F@&ing MINUTES. Told i could do it on the app or call customer service. Couldn't do it on the app. Called customer service. Told i had to do it from a computer and they couldnt close it down either. I left your bank twice because your customer service is the worst. Walmart and dmv are better.
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January 2022 by Aaron Avalos
Ridiculous wait time here. Never have I had to wait 1 hour and a half to access my bank account. Worst place in the Central Valley.
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November 2020 by Donald K.
They are HORRIBLE. They have more rip-off fees than you can imagine. You have been warned.
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February 2020 by Scott S.
Been standing in the business line now over 35 minutes to make a simple deposit. I understand there are only two tellers working (which is ridiculous) but I think things would move a hell of a lot faster if there wasn't so much personal talk between the teller and customer. Sitting here listening to conversations outside of banking needs is BS when lines are this long. Thank god I'm not in the regular line which now has over 20 people still waiting. And yes, I'm still in line waiting...
