AAA Los Gatos Branch is a helpful and friendly place that offers a wide range of services for members. It is part of the third-largest AAA Member club, serving Northern California and several other states. The branch provides roadside assistance, towing, travel discounts, and savings on insurance and car repairs. It also offers TourBook® guides, TripTik® Travel Planners, attraction tickets, passport photos, and international driving permits. On-site insurance agents, home security consultations, notary services, and some DMV services are available to make visits convenient. Staff members are generally professional and attentive, providing quick and friendly DMV services despite occasional understaffing. Visitors appreciate helpful staff and clear explanations, though some experiences with phone support can be frustrating. Overall, the branch aims to be a one-stop shop with attentive service, making members' visits easier and more enjoyable.
Always satisfied with my visits to the Los Gatos AAA & this time was no different. Alan was amazing in helping with my DMV transaction. I overheard him dealing with other customers while I was waiting for my turn and he was very friendly to everyone. This branch is lucky to have him!
March 2024
Friendly staff, great location, DMV services are always quick and friendly. Building is a bit understaffed for work load at time so be prepared for a minimum weight
February 2024
Friendly staff, great location, DMV services are always quick and friendly. Building is a bit understaffed for work load at time so be prepared for a minimum weight
