Aston Martin Los Gatos offers an exceptional car-buying experience, highlighted by its knowledgeable and friendly staff. Customers express great satisfaction with their purchases, particularly praising the team’s professionalism and support throughout the process. Notable staff members include Wout, who is recognized for his expertise and assistance during the delivery of vehicles like the 2023 Aston Martin Vantage F1 Edition, and Irena, who made trading in a car enjoyable and straightforward. The service department also receives high marks, with service advisors like Riccardo and manager Kimberly noted for their dedication and responsiveness. Customers appreciate Riccardo's hard work, timely updates, and warm approach, while Kimberly is commended for her hands-on management style and ability to handle customer concerns effectively. Visitors to the showroom find it clean and welcoming, although some noted the absence of coffee. Regardless, the team's dedication to providing a seamless experience is consistently highlighted, making Aston Martin Los Gatos a recommended destination for anyone looking to buy or service their luxury vehicle. Overall, the dealership earns praise for its customer-focused approach and commitment to excellence in both sales and service.
Look for Hector. Kind smart and super helpful. Knows his cars. Patient.
March 2024
Look for Alex, this man was very warming and was filled with knowledge. I plan to come again for a test drive. The show room was extremely clean but did not offer coffee; the conversation with Alex was good enough.
March 2023
Had an amazing experience today trading in my 911 for a new one. Irena was extremely helpful and a joy to work with. 5/5! Everyone was very professional and made the transaction swift and simple. I would recommend working with Irena and team without hesitation.
