Atlantis Properties

Hours: Atlantis Properties is a property management company that manages a variety of rental properties, including single-family homes, townhomes, duplexes, apartments, and small commercial spaces across Santa Clara, Santa Cruz, San Mateo, and Monterey Counties. The company is known for its personalized service, quick response times, and dedicated staff who are polite and caring. The management team, including the CEO, is actively involved and strives to maintain high standards of honesty and integrity, making tenants feel confident and well-supported. Many tenants appreciate their professionalism, especially noting how promptly they respond to maintenance requests—often within minutes—and how they handle issues like plumbing problems and pest control efficiently. The company maintains clean common areas and takes good care of the properties, with staff who are described as honest and kind. Communication is consistently praised, with tenants frequently receiving same-day responses to inquiries and calls always answered. However, some concerns are raised about building quality, such as persistent odors, roaches despite cleanliness, shoddy cabinetry with holes, and parking issues. While repairs and improvements are acknowledged as challenging without displacing tenants, transparency about these issues could be improved. Overall, Atlantis Properties is highly regarded for its reliability, professionalism, and commitment to its tenants. Many tenants express a strong desire to rent from them again, highlighting their responsiveness and trustworthy service as key strengths.

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