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February 2024 by Tina D'Angelo
Nice flowers and sweet venue in town. However, I would recommend you personally view any arrangement you order from them. I ended up picking up an order for a friend instead of having it delivered, and the arrangement I received looked very little like the photo and details we discussed. I don’t think they had an aesthetic understanding of balance, contrast, & color scheme. Then when I expressed some gentle disappointment, what I got was defensiveness. “We didn’t have the flowers so we substituted.” If you didn’t have any of the flowers, why didn’t you say that when I put the order in? You do realize when you make too many substitutions, what you get is a very different bouquet? They did help me add some flowers to make it more as expected (which they did have in stock), but the attitude that came with it was sour and testy. I feel lucky that I came in personally to get the flowers and to see for myself. I am sure many others order arrangements for delivery and don’t realize the recipient didn’t get what they ordered or expected.
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February 2024 by Emily P.
Absolutely five stars. I had shoulder surgery recently and was wearing a sling as I walked in the shop. A minute later, a lady behind the counter came to me with a nicely wrapped bouquet, she gifted me for the pains that she assumed I went through. She absolutely made my day - an amazing act of kindness! To the lady with beautiful heart: Thank you so much, and I am so sorry, I was shocked and did not even asked for your name. Your flower shop is already the best in the Bay Area with absolutely good price for fresh flowers that no other shop could beat, and now you gave me the reason to always shop there.
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December 2023 by Liberty N.
Such a beautiful flowers boutique, super friendly staff with lovely smiles and a good spirit of holidays I purchased such amazing quality flowers, the price is right, am very pleased my next visit to Los Gastos stop by again thank you, guys, keep up the good work
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November 2023 by David Kennedy
I always get a lift going into bunches and was talking to another patron today who felt the same way. We agreed that when flowers are for an individual, instead of decoration, it’s always nice to get something a little bit special.
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October 2023 by Mike Louer
Beautiful arrangement! I called right before closing for same day service and delivery and the Bunches staff went above and beyond to take care of me. Great service and attention to detail, highly recommend.
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October 2023 by Hippie Colleen
Needed Flowers for my Father s service last minute, Didn't really know what I wanted, he's a cowboy.... we talked briefly and what they came up with was just spectacular.. they were exactly everything they needed to be, I knew I liked their taste , which is why I picked them when the time came... I highly recommend Bunches for all your flower occasions and I personally will never go anywhere else for flowers for my special/important events.
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August 2023 by Elaine P.
The best place around to get beautiful flowers...My two favorite employees are Krystal and Camila..These two are very professional and do quality design work!
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August 2023 by Corey Bengisu
Really high quality flowers and arrangements with nice people in a beautiful shop. But, the last time I came and asked to put the arrangement in my vase like I always do, they said there's an additional fee, which was an unpleasant experience of being nickel-and-dimed.
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August 2023 by Ran D.
I just learned so much about buying flowers for the Mrs. Easy to stop and get advice about the perfect bouquet to bring home. Shop in a cool, oxygen rich environment and leave here with a get-out-of-the-doghouse free card.
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July 2023 by Pamela B. Marshall
I had gone to Los Gatos to have a weekend with my girlfriends and celebrate my husband and I anniversary as he was on a trek in Nepal. He has always been thoughtful and remembering our anniversary in the past and on the day of he said he had sent me a bouquet of flowers to my room, well they never showed up. So i decided to go in with the receipt my husband sent to me. I talked to a young woman who i just thought was so rude unapologetic in her remarks like this was my fault and without a legitimate receipt i cannot issue a refund. So beware!!
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July 2023 by Brian M.
I had just recently had a anniversary on the 7th of July and could not be home for that date to celebrate with my wife and i decided to order flowers from BUNCHES IN LOS GATOS, they didn't show ,nothing. When I was able to speak to my wife i said, I sent a beautiful bouquet of flowers to your room, oh honey Thankyou I thought you forgot. Well I was still out of town and while I was charged the entire amount 175.00 no flower arrangement showed up. I sent a picture of the charge to my wife she went in and from her perspective she just said they were unapologetic just saying to her, well we can't issue any refund without a legitimate receipt!!. So if I must it has to be a single star.
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June 2023 by Valerie K.
I wanted to buy my sick friend some flowers so I was shopping in downtown Los Gatos and happened upon Bunches. I walked in and was looking around for a good 10 minutes and nobody greeted me or asked if they could help me. There were no other customers. I saw 2 employees that worked there. I spoke up and tried to get help from one of them and they acted as if I were annoying them. Every time I mentioned I wanted a certain flower for my arrangement they said that they didn't have it and didn't know when they were going to have it again (roses, daisies, etc.). I was not asking for anything unusual. I felt like they were judging me and they decided that they weren't interested in doing business with me so I just left. I DO NOT RECOMMEND!
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May 2023 by Angela R.
Beautiful flower arrangements but, poor customer service. Today I went in to put in a order and got yelled at by the owner because they were too busy to take my order. All she had to say was give me a few minutes to get the line down but instead she wants me to accommodate them when I am the customer. Other customers heard this and actually left because of her tone.I understand it is Mother's Day Weekend and three people called in sick but no need to be rude.
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May 2023 by Peyton B.
Had a huge order of my moms favorite flowers for mother's day. Went to go pick it up only to find out they sold it to someone else and gave me a bunch of completely different flowers and basically told me to deal with it. They acted like I was to blame the entire time when they messed up. I just wanted to surprise my mom with her favorite flowers and even called ahead of time to place the order. Incredibly disappointed with how they handled it as this has been my favorite flower shop for years.
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February 2023 by Jacqueline B.
Have been loving come here for my flowers! They always have a great selection and I love how attentive they are with creating your bouquet. The price you pay for the quality is amazing.