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November 2023 by Angad D.
Very Responsive and showed up on time but their pricing is REALLY off. Basically, the gentleman who came (Naseer, nice guy) charged a trip amount, plus 1 hour for EACH appliance he would fix.Ex: We needed two fridges fixed in our restaurant and he charged me:1) Trip cost Plus 1 hour fee for the first fridge when he only took 20 minutes on it.2) After closing the first invoice, He charged me another 1 hour fee for the second fridge he fixed which only took him another 30 minutes.Instead of ONE fee to fix all the appliances, they charge you multiple one hour minimums even if the total time spent is under an 1. I ended up paying 3X the cost that it would have cost me with someone else.
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July 2023 by Ted O.
(NOTE: It was actually Jun of '22 that I got the service; I just needed to look them up again and saw a not-good review and wanted to offer counterpoint.)In Jun '22, my commercial dishwasher broke and I *could*not* find anyone to come fix. For a brewery to not have a dishwasher is kind of A Big Deal, so I was desperate! (Washing pint glasses by hand in a 1-man shop is a bit of a PITA.) Anyway, the owner came out (I'm sorry, I forget his name) on short notice, diagnosed the problem, had the part in his truck, fixed, explained to me how to make sure that doesn't happen again (see below) an was generally an all around good, helpful, amiable guy.I'm looking them up now because I want to call & get refrigeration maintenance -- no problem, I just don't want to wait until it's A Problem. "Change the oil, rotate the tires", that sort of thing.NOTE: the dishwasher problem was: I accidentally left it on all weekend (3 days, 2 nights) and the reservoir evaporated (from heating), causing some controller circuitry to burn out. Now I'm extra careful to not to leave it on!I'm not sure what Kimberly (other reviewer) thinks commercial appliance repair costs, but I found their prices not-unreasonable. That is: no more so than anything else for a commercial business.As above: I had a good experience and I will be calling them again.
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July 2023 by Angela C
I can count on CRS to come out quickly and get the job done correctly. Nas knows his stuff and is super honest. Highly recommend.
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July 2023 by Lynn Magnoli
Naseer is knowledgable, efficient, responsive, and gets to the bottom of refrigeration and HVAC issues with a smile. Can't beat that!.
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March 2023 by kimberly w.
$120 just to come to your location. $140 an hour. When you need to trust a business... this one is NOT THE ONE. Had several issues come up after contracted. Service person refused to come back out and check.... UNLESS I PAID ANOTHER $120 and $140 an hour AGAIN!! Only guarantees parts not service. There are trustworthy people out there... keep looking, don't let people like this take advantage.
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December 2022 by Kathy Haven
We have a super old freezer that no one was able to fix. I have no idea what magic Nas did, but he was the only repairman who could fix our old freezer and make it work so much better than before. I couldn’t recommend another repairman to do refrigerator and freezer repairs more. He’s the best!!!
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December 2022 by Mike Richards
I could not of found a better more qualified person to help us withour emergency. I am grateful to Naseer for his professional and skillfulway of solving our problem.
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December 2022 by Israa Mashhdani
They quickly supplied and installed an AC neatly for good price - honest work.
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December 2022 by Waleed Hussein
From my observations, as I am responsible for the security of a section of commercial communities, I have provided refrigeration and air conditioning services to food markets, restaurants, and commercial establishments in a professional manner that achieves customer satisfaction.
