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April 2024 by Patricia P.
Writing this to commend the evaluator who I was assigned for a behind the wheel driving test at Los Gatos DMV yesterday whose name is Michael. Unlike my prior experience with so many DMV employees, he was so kind, understood my enormous feelings of anxiety being an older driver being tested because of visual acuity, empathic and even though I had to merge onto the busy Highway 17 freeway in rush hour traffic was very reassuring and positive. I'm sure it is very stressful having to deal with a constant stream of strangers as a DMV employee, but Michael went out of his way with positivity for me. I observed him with others while I was waiting in line in my car for the test and he was consistently helpful and showed a friendly positive regard and respect for others. I'd advise anyone who has to take a behind the wheel test to go to the Los Gatos DMV.
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March 2024 by ion vasilescu
I had an appointment. Went in 30 min earlier. I was done in 20 minutes. Great!
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March 2024 by Dave Lobach
I went to get a temporary DP placard. It was full of people with few empty chairs. I was directed to an expedited (short) line to get my number. I walked out one hour after I received my number. Not bad.
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March 2024 by Angelica Burgara
I like this place ☺️
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March 2024 by Yury Groz
Very slow
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March 2024 by Steven S.
I had a 10:45 AM appointment to renew drivers license (written test). Arrived at 10:30 AM. Long appointment line outside and waited until 11:15 AM just to get inside. Another 1 hour in the waiting area, saw DMV clerk at 12:15 PM. Absolutely ridiculous!
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March 2024 by Jeff Provost
Why do we bring paperwork to the DMV only to have it sent one way to Sacramento- never to be accessible to anyone again? They messed up the year of my vehicle on the title, and want me to go do a vin verify again! I just submitted one a few weeks ago and have my plates and registration in hand. But with the wrong vehicle year! They say they can’t access the original in Sacramento!
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March 2024 by Ismail Jorio
The manager of this location has no civilized manners and zero tolerance. She talks very loud to the point that she screams at her patients. This manager needs to change because she has been there for a while. Always arguing with people.
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February 2024 by Wayne Foreman
If you complete your paperwork online before arriving the experience in the facility is smooth and easy.
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February 2024 by Jack Li
I arrived 10 minutes before my appointment time. I still had to wait in line for 20 minutes to check in. Another 30+ minutes wait after check in. Not only the appointment number is required at check in, but I need to also give the online application number. It's very inefficient that the computer cannot search based on my name or driver's license number. Parking spaces are also very limited.
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February 2024 by Nieves O.
I drove 20 mins from the dmv Sunnyvale up to here in Los Gatos DMV . It's Friday around 1:15pm and the line was more sane than the Sunnyvale dmv. (At least when I got here) 5 minutes after , the line doubled. People are more friendly here too, or is just my luck. There's an awning or overhang at this dmv so it's okay if it rains. There's a big parking and plenty side parking . Of course, it's always advisable to have an appointment so they didn't have to line outside but they still had to line inside ! Tip 1. I wanted my drivers license amended to my maiden name .... Bring official sealed divorce decree and social security if amended . Tip 2: check the google maps... scroll down and see the "live " time. It's pretty much accurate. DMV staff in front desk , the one that gives out the numbers is very well knowledgable .
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February 2024 by edna aphek
Efficient
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February 2024 by Kevin McCarthy
Great customer service and the best lwaiting Time d m v i've ever been to
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February 2024 by Ajay
2.5 hours for a simple drivers license renewal. They process people very slowly compared to other DMVs
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February 2024 by Chris Odom
Busy, crazy but efficient