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November 2023 by Fred Berkowitz
Very good shoe store, but the selection of men's shoes is limited.
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June 2023 by Jiliane Russo
I had an excellent experience with Caesar at the Los Gatos Footwear etc. I've been a customer of Footwear Etc. for years, and Caesar was one of the most knowledgeable and kind shoe salespeople I have ever come across. I'll be coming back. Thanks so much Caesar!
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June 2023 by Jiliane R.
I had an excellent experience with Caesar at the Los Gatos Footwear etc. I've been a customer of Footwear Etc. for years, and Caesar was one of the most knowledgeable and kind shoe salespeople I have ever come across. I'll be coming back. Thanks so much Caesar!
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March 2023 by Nancy Blair
I was pleasantly surprised by the service. I was measured, then had my feet scanned before even looking at shoes. I was shown the shoes that were right for me, then they were put on me by Ceasar, the store expert. Very happy with the service and the information.
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February 2023 by Carrie S.
Fun selection. Sadly very expensive & even with doctors recommendations the salesman felt he knew better, He rushed me through the machine measurement. I am a Roman with a wide foot & a hand disability. He said he had no women's athletic black shoes in my size with no laces. He kept dismissing my questions. When I needed a min to think & told him I would come back after thinking about it... he said, 'have a nice life', I felt really disappointed and beware of salesMAN knowing better than you or your doctor do for your feet. There is more, however, I hope this is a wake up call. I plan to use another location. Sad. *update*. Company rep responded; thank you, however, another location or company is being considered. His response to have a nice life - was rude & rude is not incentive to return to your location. Cheers.
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August 2022 by Ria N.
Gone were the days where personal shopping experience is part of the service. But please shop here and you'll know! I came in to check if this store has something for me. I badly needed shoes for a wedding reception. They were about to close but the gentleman was so patient in helping me try some shoes. It is a service where they really put your shoes on to try. A few days ago I was with REI and they left me with 4 sets of shoes to try and I was in dilemma trying to decide and in the end I left all the shoes. But here, he stayed with me and explained everything. I ended up buying 2 sets and told him I'd come back for the hiking shoes. I came back 2 days later and bought the shoes. I don't really even need the slip ons and wasn't even sure I would really come back but I did and he remembered me. That goes to show that you can't beat personal service, patience and knowledge of what you are selling. To add, I don't usually leave a review.
