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November 2023 by Britt S.
Cute clothes, great staff and you get clothes that are in fashion but not for teenagers or 20 year olds. About the only place I shop, these days. Check it out. The only time I have been disappointed at this store is when they are out of my size!
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November 2023 by V
Staff looked at me up and down and then ignored me. Super rude and stuffy. The merch is dated. I'd pass.
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November 2023 by Vicki Daus
Staff looked at me up and down and then ignored me. Super rude and stuffy. The merch is dated. I'd pass.
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June 2023 by Denise S.
I am never disappointed when I shop at Kismet. They always have a large inventory of name brand dresses, pants, and jeans in styles for everyone. If you are traveling, there's a great selection of travel attire. They also have beautiful handbags, shoes, and assessories. Customer service is the best! I love to shop there because I feel pampered. They do a great job caring for their customer's needs. I highly recommend checking out Kismet!
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April 2023 by Janet W.
I always find exactly what I'm looking for at kismet! Plus they will find things for you if you ask!
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January 2022 by Christina S.
Went in to exchange a Christmas gift from a friend (with original receipt) only to be told I would not be able to get the full value of the gift (it was now on sale), as I was outside the return window. I could understand this policy if there had been no receipt, but this store already had my friend's money, and was only going to credit me for HALF of the value! Bad decision on the part of the owner/manager, as I had been intending to spend several hundred dollars in merchandise purchases that day. My friend and I have spent a lot of money in this store in the past, but they have now lost both of us as customers. Was it really worth refusing to honor the full value of the original purchase? Guess so... Do not recommend supporting this business, but if you do shop here, be forewarned to pay close attention to return/exchange policies, even with a receipt that shows the amount you paid!
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December 2021 by Linda B.
I have been very happy shopping here. The service is excellent and the salespersons are very helpful, especially when you are in the dressing room. I appreciate that. Besides shopping for myself I have found many lovely gift items. I especially enjoy the Brighton selection. Be aware, it is sometimes a challenge to find parking during the lunch hours.
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June 2021 by Gina B.
Terrible customer service. I just walked in to return or exchange a 50.00 top which had a hole in it. I had spent 300.00 in the store at the time I purchased this shirt. I had the receipt but had thrown the tag away. I believe it was one of the owners who stated I couldn't return it and used the excuse that it was the seat belt that made the hole. I'd never worn the shirt! I explained to her she had lost a long time customer.
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April 2021 by Aileen L.
I love this store! The variety of accessories and clothes are vast. I was able to get my spanx, awesome leggings and a really cool ring . They also carry Peepers readers which I am always stocking up on. Oh- and the fragrances are awesome! Friendly helpful staff! A must-see-shop when in downtown Los Gatos!
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January 2021 by Regina G.
Not a friendly business in Los Gatos. Desperate to sell old merchandise that sits on the shelf for a long time. They do not want to credit your money back to your account. You have to buy very shitty things back. Be smart about shopping here.
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October 2020 by Victoria Marchant
This is a great store with friendly staff. The clothing is very high quality. They always go above and beyond to make the shopping experience the best.
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July 2020 by Tracy Clemente
BEST of the BEST from selection to service. Jennifer has something for everyone and every budget. And trust me you will want everything! Quality brands, latest styles and classic pieces. Oh did I mention the and gifts. You know the kind you end up getting "one for yourself", too
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May 2020 by Connie Diesner
Jennifer, Caroline, and Kelly have a great talent for choosing fabulous clothes, jewelry, shoes, and accessories. This a delightful boutique and a must visit in Los Gatos!
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May 2020 by Sandy McBride Kronik
Great place to shop for yourself or gifts for others!
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March 2020 by Cathy M.
This boutique is my favorite of all time! The ownership/helpers make you feel like family. They have the highest quality of clothing & jewelry & never disappoint, something for everyone. I Love this place! :) Cathy Morrison
