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September 2023 by Kristie CA
Amazing staff and product!! So supportive and very easy to get an appointment!! Would recommend to everyone!
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August 2023 by Lana Freidin
I can not say enough positive things about Los Gatos Audiology, Dr. Throm, and her team. In the last 5 years I have suddenly lost hearing in both ears at different times. I have been to more ENTS and audiologists than I can count. Dr. Throm is the first person who has expressed interest in trying to explain why and what else to consider. I have also worn hearing aids since the loss. I was getting adequate service elsewhere when I was referred to LGA. What a breath of fresh air. Such great personal service and thorough explanations. They help problem solve when ever you need it and are receptive to as many questions as you have.Please don't settle for adequate service. Hearing is so important. LGA not only recognizes that but also validates your concerns. I strongly suggest you give LGA a try.
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July 2023 by Larry
Excellent service. Very pro- active in aiding customers
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June 2023 by Rick Culver
Went to the hearing aid provider recommended by my insurance carrier, but the provider could not sell me with the equipment I needed. I am deaf in one ear and need bilaterial hearing aids to help cover conversations on my deaf ear. The first hearing aid provider could not even show me this equipment due to a contractual agreement with my insurarance carrier. Found Los Gatos Audiology and Hearing Aid which provided me with the best hearing aids I have ever used (45 year hearing aid wearer).The insurance company would not cover the cost, but I didn't care. Dr. Christine Throm & the staff of Los Gatos Audiology have given me excellent follow up care, and I am very satified with the hearing solution they provided me. Thank you!
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April 2023 by Judy B.
Christine Throm was so informative on explaining the options I had with my severe hearing loss. I asked a lot of questions and she always gave me honest answers and we came up with some good options. It's a great office .. you can be reassured you will always get the help you need no matter what your hearing loss is. I highly recommend them!
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March 2023 by Tammy Isaacs
Took my mom today who was visiting from out of town and we were so impressed by how personable and friendly the office staff were. They were so patient with my mom! Dr. Krauss was equally kind and patient. I will definitely refer friends. They put me at ease knowing they were taking good care of my mom.
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March 2022 by Eden Paul
very professional and friendly service. Pam is very knowledgeable on hearing issues and provides the best solution for you. I highly recommend Los Gatos Audio!!!
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September 2021 by Beth K.
If I could give 10 stars, I would.I can't say enough good things about the entire staff at LGA. My Mother had traveled from outside the area and had her charging case break on the way. She had no working Hearing aids for her trip. They helped by looking at the aids and then calling the rep outside of the county to help us find a part at another office in Sacramento. I don't know what we would have done with out their help/. They did all of this out of the goodness of the hearts. They really really care about people and genuinely want to help. Other offices we had called before finding them only wanted to sell us new hearing aids. If you have any hearing needs, I highly recommend Dr Throm and her staff.
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August 2021 by L H.
I should have written this some time ago but My Bad. After being disappointed with 2 prior hearing location I visited Los Gatos Audiology for a free review. I liked the office, the staff, the support and the commitment to the customer. I think schedule a test and deeper review with Christine Throm Au.D., and was very pleased. In addition to helping me with a review needed by the VA, she adjusted my existing hearing aid to my latest test results and offered additional insurance on my hearing aids. Christine Throm and this office is very much recommended.
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July 2020 by Dandy Lyon
Unprofessional. Doesn't deliver.
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July 2020 by Susan C.
I've been served by Dr. Throm and her staff for about 20 years or so - my husband too. She is not only very knowledgeable, but personable and friendly - and most important to those of us beyond 75, so patient in explaining how these little miracles in our ears work! Excellent follow-up, and she has a program to finance those $$$ hearing aids. I would add a sixth star if I could!
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November 2019 by Janet Dash
I took my mom here - against her will! She was absolutely dreading getting hearing aids but I had heard great things about Los Gatos Audiology. Pam and Christine were amazing. Super patient and understanding, but they also made the experience light hearted. It’s been two weeks and I know my mother’s only regret is she didn’t listen to me sooner to go in to Los Gatos Audiology. She is thrilled with the improvement in her hearing and her family is thrilled we don’t have to shout at her anymore!
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November 2019 by Jack Shnider
Excellent service and attention to my concerns. I feel like I have a responsive and responsible hearing specialist. I am confident that my needs will be fulfilled. Thank you!
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November 2019 by Larry Lundberg
Very good setvice. Proactive to assist you
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July 2019 by Chris Harris
Great resource - listens to my relative's needs