Petco is a leading pet health and wellness company that offers a wide range of products and services to pet owners. The Los Gatos Petco store, located at 444 N Santa Cruz Ave, provides a comprehensive selection of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The store's highly qualified professionals offer full-service grooming, veterinary services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for your pets. Customers have had a mix of experiences at the Los Gatos Petco. Many have praised the exceptional customer service and care provided by the employees, particularly an employee named Sandra. Customers have noted Sandra's genuine concern for both the pet and the pet owner, her extensive knowledge and passion for animals, and her extraordinary kindness in going above and beyond to ensure the best shopping experience. However, one customer had a less positive experience with an irritable vet tech who made snide remarks, although the overall experience was salvaged by the professionalism and compassion of other employees. The grooming salon at the Los Gatos Petco has recently reopened, and customers are excited to bring their pets in for regular grooming, confident that their pets will be in good hands. Overall, Petco offers a wide range of pet-related services and products, with a dedicated team of professionals committed to improving the lives of pets and their owners.
Friendly, efficient and reassured me that if my cat wasn't happy with the choice of food I could return it within 30 days for credit. All sales are kept track with my phone number so I don't need a paper receipt.
December 2023
My pets love shopping here. I don't. I go here for my pets.
October 2023
The grooming salon is open again!!!!! Really great team!!!! I'm excited to bring my dog in regularly and know that he is in good hands!
