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August 2023 by Jose Canada
This storage property is really high end, I was surprised at how organized things were, surprised at how friendly, and professional the manager John was and not to mention how clean the storage is. I rented a unit there and I had a great experience. Only have good things to say about John and this storage facility. I would recommend all my friends and family to use this storage.
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August 2023 by raquel costa alves
I would like to thanks the manager John G that’s been very helpful through my booking and move in process. He went above and beyond that’s something difficult to defund these day.The property is clean and safe.
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July 2023 by Kimberly S
John G. and John H. have been amazing at making my experience seamless. They have helpful, positive attitudes and went above and beyond to make sure I had an outstanding customer experience.
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June 2023 by Michael Maloney
Great self-storage experience!! Showed up and 5 mins later John G had us in a unit that met our needs perfectly. Very pleasant and professional—securespace is now my go-to storage facility!!
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June 2023 by Phil Whiteside
John was great at answering all of our questions and taking care of our needs for a storage unit. The place is super clean as well.
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May 2023 by Dan Miranda
I store wine at this facility and have really enjoyed the convenience of the location. Management has greatly improved over the past year with new ownership and John G, the onsite manager, is terrific. He has been great about accepting deliveries and securing them in the proper safe and temperature controlled environment until I’m able to place in my individual lockers.
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May 2023 by Ryan Meyer
I rented a storage unit for three years and never had a problem. The staff were very helpful, the facility was very clean, and I never had to worry about a potential break in. John Grissom made moving out a breeze and I would definitely rent from them again should I need a place for storage in the future.
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May 2023 by Lynda James
I have been with Secure Space Self Storage, Farley Los Gatos for years.They are an amazing facility, clean and safe.The staff is friendly, competent, and efficient with an aura of caring. I wouldn’t use storage any place else.
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May 2023 by Máira Preciosa Viloria (Precy Wakayama)
NO STAR! REVIEW.DO NOT RENT HERE. NOT VERY PROFESSIONAL STAFF; NOT RESPONSIVE TO FALSE MARKETING OF PRICE RATE DISCOUNT/SPECIAL AND OVER CHARGE DOUBLE THE RATE THAT WAS NOT AGREED ON. AFTER YOU PROVIDE YOUR CREDIT CARD FOR INITIAL SIGN-UP AND PAYMENT, THEY RETAIN YOUR CREDIT CARD INFORMATION WITHOUT CONSENT AND AUTHORIZATION AND USED TO SETUP AUTO PAYMENT WHICH CHARGED THE HIGHER RENTAL RATES WITHOUT MY AUTHORIZATION, CONSENT NOR COMMUNICATED TO ME IN WRITING. TO THIS DATE, I HAVE NOT RECEIVED A REFUND I'VE REQUESTED, NOR HAVE THEIR MANAGEMENT CORRECT THIS MATTER. THE RENTAL UNITS ARE OVER PRICED AND YOU CANNOT EVEN ACCESS OFF HOURS OR ON HOLIDAYS. ONLY ACCESSIBLE DURING BUSINESS HOURS WHEN YOU ARE WORKING AND CANNOT EVEN GET TO YOUR THINGS. THERE ARE BETTER STORAGE FACILITIES LOCATED NEARBY AND IN CAMPBELL ARE MUCH BETTER IN SIZE, CLEANER AND LESS COSTLY. I WAS DECEIVED BY THEIR WEB MARKETING TO RESERVE AND THEN CHANGE THE PRICE BILLED/CHARGED ONCE THEY GOT MY FINANCIAL AND PERSONAL INFORMATION. NON-RESPONSIVE EMPLOYEES AND MANAGEMENT AND CORPORATE OWNERS.
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April 2023 by Danny Moran
Excellent process and guys at the site were super cool and helpful!
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February 2023 by Bruno Roman
I just moved in and the whole process was very easy. Storage is clean no hidden fees and John the manager has been very kind and helpful.
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January 2023 by Felipe Ferrer
I have been around many storage at the Bay Area as a mover, and my favorite location is here is Los Gatos. Very clean, neat and easy to work with the manager.I highly recommend to all my clients to storage their belongs in here and the manager John G. is excellent at what he does.
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January 2023 by Desiree Bennett
Great pricing and very friendly front staff. Courtney made the experience very pleasant and welcomed. Highly recommend
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January 2023 by BO
Courtney was excellent in helping revise size of unit needed at last minute. Also very courteous phone reservations with John.Definitely made a stressful time easier!
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January 2023 by Jennifer Hooper
John G and John H were super helpful in switching my existing storage unit to a new unit and showing me the storage space. Appreciate the service!
