The Shade Store, handcrafted in the USA since 1946, specializes in custom window treatments, including shades, blinds, and drapery. Customers have praised the quality of service, highlighting the knowledgeable and friendly Design Consultants available in the Alpharetta showroom. Many reviews mention the exceptional customer service provided by staff members, particularly noting the helpfulness and responsiveness of individuals like Sara Morris in the Los Gatos store. Clients appreciated the attention to detail during the design process and the professionalism of the installation teams. While some customers have expressed satisfaction with their purchases and installations, others have reported issues with product quality, specifically mentioning problems with shades breaking within a few months. Although customer service has been quick to respond to these issues, with some cases resulting in repairs or replacements, there are concerns about the overall durability of the products. Overall, The Shade Store is recognized for its commitment to customer satisfaction and quality service, although experiences with product reliability may vary. Customers can explore a wide range of exclusive designer fabrics both online and in-store, ensuring a tailored fit for their window treatments.
As An interior designer who owns my own company I have placed many valued clients,, such as an LG super lawyer’s windows projects into Mary Sue Lipari’s trusted professional hands with consistent great success. Thank you, Mary Sue!!
April 2023
I was so exicited to work with the Shade Store. Their advice, installation and products were over the top. My house looks amazing - I highly recommend visting the shop !!!
April 2023
Awesome experience working with Jenny from the shade store Los Gatos! She was super attentive and friendly and made sure everything was handled smoothly. The process was seamless and we will definitely use again!
