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July 2025 by Erin Tinney
So sick of the constant bs and harassment from the cashier. I’ve been shipping here for over 20 years, why I even used to work here, and she’s made it progressively worse every visit by trying so hard to not ship my packages, she’s sends me away for reasons she makes up!! The combo of boredom and spite must build up I guess. Just wait until noon and go the extra mile to Tehama.
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July 2025 by salami
The delivery worker named Jill was EXTREMELY rude and condescending. Not helpful at all :(
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September 2024 by raymond mullins
Horrible customer service by 1 female employee BERTHA
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September 2024 by Pete Vanderklis
Customer service is HORRIBLE!!! you try to tell the female worker at the desk something wasn't delivered and that the female driver has lost mail several times gets immediately defensive. Makes every excuse as to why you don't get your mail and refuses to take any accountability.
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May 2024 by Shannon Stark
Good stuff
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March 2024 by Jill M
They hold mail hostage. Customer service is terrible, and a scrap of handwritten paper that anyone can pick up is apparently more reliable to them than a photo ID.
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December 2023 by William Wheeler
The lady inside is nice n polite n really friendly
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April 2023 by Vicki Huntoon
Clerk very helpful.
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March 2022 by Ramon Avalos Zamora
Bertha Martinez lady at the front desk likes to harass people for no reason. If more Hispanics from the area knew about Google reviews there would be a lot more bad reviews with her name in them.
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September 2021 by F R
An extremely rude elderly woman works there. Every experience I've had with this place is disappointing. Avoid this place! Once their mail carrier broke my mailbox because she wedged a really big package into it! I watched her do it through my window of my house! She literally broke my entire mailbox off the post and drove away! She didn't even bother to come tell me! When I called to report this, I was told the supervisor was going to come out and greet me in a few. He never did! I waited over an hour next to the road for the supervisor to show up, even though the post office is about two minutes from my home. I called again to confirm he was coming, but they screen their calls down there and wouldn't answer me! So I had to take my mailbox down there in person, but they wouldn't see me til 5 mins past there lunch break and yelled at me because I tried to open the door and didn't realize it was locked for lunch. A huge lack of communication on there part! I finally did talk to the person in charge. He try to tell me that my mailbox wasn't on the post correctly and so it wasn't the mail carriers fault! Mind you, I took pictures of the mail carrier doing damage! It took some effort for her to shove my package inside my mailbox, instead of walking it to my door! I left the package inside and asked the front desk clerks to remove the package from the mailbox. They wouldn't humor me though. The supervisor gave me $20, which is half the price of a new mailbox of the same kind. Wow thanks guy! This was very unprofessional of them and a strange interaction period! I'm mad that they didn't take it upon themselves to fix my broken mailbox! Very frustrating interacting with these people. I used to have a PO Box down there but again... every experience with these people makes me want to run! The customer service is extremely poor and the atmosphere is very unwelcoming. I rather drive to Chico or Red Bluff for my postal service needs. Also, as a new business owner in town... I wanted to put up a flyer inside the post office, where everyone else puts their flyers up! There's literally several clipboards to hang your flyers on! I asked permission to hang my flyer and the rude lady told me I wasn't allowed to do so. I asked her why other people have hung their flyers up then and she said no one is allowed to hang up any flyers and its not her responsibility to remove them either! So odd! So I asked if mine would be taken down if I hung it up anyway and she couldn't answer that either. Very strange and rude of her if you ask me! Especially since people have always been allowed to post flyers there. A horrible way to support you local community. Fired in my book! They need new staff down there immediately.
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September 2021 by GundamS0ul
While they deliver packages, every time I have missed a package they are SUPPOSED to leave a notice saying the package was unable to be picked up by the recipient. Unfortunately I have yet to receive this slip/ notice when I’m out and miss a pickup, causing me to reschedule for delivery for a week later. Why is this an issue? Because you can’t go and pick up the package yourself WITHOUT that notice. No notice, no package to be picked up at the mail center.Staff are nice but my god they can’t do a simple 10 second task for their life.
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July 2021 by Obsidian
While they deliver packages, every time I have missed a package they are SUPPOSED to leave a notice saying the package was unable to be picked up by the recipient. Unfortunately I have yet to receive this slip/ notice when I’m out and miss a pickup, causing me to reschedule for delivery for a week later. Why is this an issue? Because you can’t go and pick up the package yourself WITHOUT that notice. No notice, no package to be picked up at the mail center.Staff are nice but my god they can’t do a simple 10 second task for their life.
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June 2021 by Samantha “samhippie420” Doherty
Great staff
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May 2020 by Google user
Since May, I have tried to get service. Not special service -- just basic service. I have yet to receive a single piece of mail. They mark it undeliverable and they send it all back. This post office branch needs to be shut down, revamped, something. It's horrible.
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January 2020 by Erin H.
People used to come from out of town just to go to this quaint and quick little p.o. Now I go out of town to avoid it when I can. Things have changed and not for the better. Props to the poor carriers for having to pick up all my packages now!
