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April 2024 by Paulina Parra
If I could give 0 I would. Incredible I bought more than 6000 dollars in credit now I only owe 500 paying month by month I have the receipts and this time I was only late in my payment of 150 I called and said they would lower it to 100 they did it but they still I was late only this time having always paid dutifully and they called me a petulant lady and threatened me that they would damage my credit if I didn't pay on the date and I told her how is it possible for everything I bought from them and only one month that I was late she tells me That's harassing me, I'll pay the 2 next month with the $15 interest they charge me but it's not fair. Plus it's not pure 18k gold and they still sold it to me as if it were. They are bad decisions of mine and I take responsibility, that's why as the saying goes, not everything that glitters is gold. I'll finish paying that small balance I owe. But they lost a client. That is why I do not recommend Don Roberto Jewelers because of his bad attitude and behavior. From a client who has been compliant with her payments and only for one month when she fails, they harass me, I do not recommend them.
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March 2024 by Charles Benedetti
We thank María Alcalá and her work Aquino for their attention in their business number 73 Happy to. My purchase
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December 2023 by Descent Infekted Mindz
Great customer service! they’ve helped me out so much with my personal credit it’s insane!!!
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November 2023 by sandra morales
I was wondering around Plaza Mexico and noticed that Don Roberto offers ear piercing. The staff were very friendly and provided good customer service. The service itself is free all you pay is for the earrings.
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November 2023 by Jesus Arreola
Awesome experience shopping here. Josefa is such an amazing and professional person.. definitely will be back
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November 2023 by Anthony Lozoya
100% recommend coming for here for any jewelry. Very kind and helpful. Thank you once again josefa. Loved the service!
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November 2023 by Lorena N.
I been coming to this store for several years , and I love it !! Every time I come back , is because I get the best customer service and the best deals ! Maria the manager she knows how to attend every customer needs and makes sure we get the best and she won't let us leave until we're happy with the merchandise. Maria has one of the most professional and well trained staff like Karla who helped me today she was very courteous and attentive to my needs! I highly recommend this store ,it's my favorite!
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October 2023 by Lesley M.
Im so disappointed. I went to Pierce my daughters ears yesterday and the lady did not Pierce them where I asked. The placements are in two completely different places. If your workers do not know how to Pierce ears they need to speak up and shouldn't be allowed to do so. This is very disappointing. Aside from the horrible job she did, she did not bother to go over the aftercare with us. So disappointed!!!! DO NOT COME HERE FOR PIERCINGS !!!!!!
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October 2023 by Marelin Villalta
They are amazing and they care about their customer. Love it ! Buy here ?
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October 2023 by hector ibarra
AmaZing experience! Great customer service ! Literally the best !
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October 2023 by Daniela Martinez
Excellent customer service! Silvia was so kind and helpful in picking out the perfect piece of jewelry. Thank you so much!
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October 2023 by Brandon Mcconnico
Great people Ms.Maria Alcala is always willing to work with you I'm very thankful.
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October 2023 by SetLowz Vlogs
Great people! Great service! Luis was very helpful in helping me chose a pinky ring.
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October 2023 by Chris Lopez
Great experience, Luis helped me out with my chain and pendant ,thank you
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October 2023 by Lynwood C.
Ce in my birthday to buy a watch I was greeted by Josefina and Lora were a great help on getting my purchase great customer service I will be coming back to see them again to get more stuff.
