“Thank you for your excellent service and helpful suggestions regarding the products offered by Charles Schwab Bank. I will recommend your services to my friends. Thank you.”
“I'm so HAPPY that I don't have to drive to Beverly Hills to get this type of banking. Customer service is EXCELLENT !!!! Yes I did open an account with City National Bank 3739 S. Crenshaw Blvd. in Los Angeles, Ca 90016. I was in banking for over 20 years & I know when a bank's priority is the CUSTOMER . You don't feel rush when you are at the bank, they take the time that is need to help you. Peter Jackson Vice President Branch Manager & the his staff all very professional, knowledgeable & great listeners. Welcome to the neighborhood City National Bank !!!”
“Best customer service ever... I think all bankers from all banks should come here and take customer service lessons from Michael Balthazar... Mr. Balthazar went way beyond out his way to help and take care of a banking issue I had... I think the service is Way beyond valuable... Thank you Mr. Balthazar for your outstanding service and helping me out”
“Almost didn't go to this branch because of the low reviews, but I think these were older ones. Don't know if there was a change of management or anything, but my visit went smoothly. Needed to deposit a larger check. There were no lines, so there was only one teller open. 5 mins later, the line suddenly got very long so they opened up more tellers.
Hector was the one that helped me. He was quick, smooth, and helpful. No complaints on my end.”
“Kitty always helps me & I've enjoyed the business here. She is kind, always answers, & calls me back. She is working very close to (spot), diligently finding the pieces for my collection, & offering recommendations to fit my investment needs.I wish that lucky star's shine like gold near, and that health & lasting prosperity continue here for many years to come.”