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December 2023 by Tonny Dobbins
They always provide satisfactory
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November 2023 by Aldo Martinez
They need more customer training here! One of the girls seemed she was texting instead on her personal phone all smiling, and the guy who help me was rude.
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November 2023 by CARPOOL'S YELLOW TAXI
Excellent
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October 2023 by Carla Hughes
Service is awful here Management & staff are RUDE & give false information over the phone. I have been here 3xs to get a IPhone which Angel & Ivan management once again came with new information that was not given over phone nor on last visit to the store, this store is miles away from my home 25 minutes drive !!! It’s been a week I’ve been dealing with these employees. Now I am refused to get back in my place in line because I needed money on a card (which no one told me ) frustrated!! Now mor $ which they could have told me 26.15 before I went to BANK SMH THIS IS SAD
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September 2023 by George Munoz
Well, in terms of attention, good, but in terms of service, not very good. I have about three days with terrible service and they are going to fix it and it just stays the same.
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July 2023 by Lourdes Valadez
They always are quick to assist you for any problem you have.
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July 2023 by María Vega
It got worse and worse, I bought a tablet and the service never worked, I was only paying for a tablet that was locked with parental codes, Google did not give disk access because it did not recognize it and a Metro worker disconnected it without even helping me recover the tablet, he just disconnected it.
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July 2023 by Renai Davis
Need anything for Metro go visit. Excellent service.
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July 2023 by Adel Camac
I loved it
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July 2023 by ANGELICA GARCIA
It's better to go to the cooperate store than a regular metro by t-mobile store cause you get more help on any questions about your phone plan that's why I chose to go to the cooperate store un Lynnwood
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July 2023 by Regis Santiago
I got a good phone for $86
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July 2023 by Philly
Jason, the rep that helped me was absolutely fantastic. For some reason my phone just completely stopped working and he had zero idea why, as everything showed as okay in my account, he did however direct to the right person to speak with over the phone, and they found out that another employee of Metro (a supervisor from the rebate dept whom I got into a huge argument with over the phone) actually ended up blacklisting my phone out of spite, and luckily enough the technician I spoke with via the phone that Jason directed me to speak with, was able to not only fix the phone and take it off of the blacklisted list, but he was also able to actually see the supervisor's Employee ID number who pulled this whole little stunt, and he assured me that she would be properly and respectfully dealt with. Although I had the absolute worst experience with her, I eventually did find Metro employees who were willing and able to fix my original issue, as well as the whole blacklist issue also....so thank you to Jason and the technician....whatever your name was I wish I could remember....you two saved the day, and saved me my job too....????????????
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July 2023 by Xochitl Molina
I like these stores, they are very important and it is not difficult to interact, they are trained for that position, personally they are always cordial. Thank you.
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July 2023 by tony arredondo
Well this time it was fine but a few times in the past, as they say, They robbed me because who explained it to me, they said that they could refund my money when I Canceled my tablets even though I had already canceled them, I could receive my money back and I think it was the same manager and now Then he said that since I had already canceled them, they couldn't help me and, as it were, they stole $200 from me. So to speak, then what I'm saying is that they should hire trained people, not just anyone who says they worked on it or knows something, that's not the case. They are useless, get a trained person who knows how to speak, explain, if not, it is better not to hire people like that, they are useless.
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July 2023 by Brenda Z
Good ,polite, professional , helpful service from Jason
