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February 2024 by Raven M.
Horrible service and no regard for customers time. Geo Sanchez is an incompetent manager and canta answer simple questions that a person in his position should be able to answer. And Liliana was equally as rude and unhelpful
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February 2024 by jose roberto martinez
Oh, you have to have too much patience to be attended to.
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February 2024 by Silvia Ajcac
Excellent service
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February 2024 by Maritza M.
It's expensive and a hassle to get to the store.Only one team member was helpful. The ladies were rude and not helpful.
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January 2024 by Karen H.
I would like to lethou know that Ronald was very very helpful patient and did a very good job in helping my situation i was very impressed with his work ethics very good worker
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January 2024 by Robert Walker
Good people
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January 2024 by Ines Callejas
Excellent atention
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January 2024 by Claudia Gutiérrez
Very expensive internet apart from it has already gone up more
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December 2023 by Tony
My dad went to spectrum during 430pm 12/11/23, an a lady had her attitude. It was his turn and someone cut him. After my dad told the lady that he was cut by guys. She told him ,well put your name on the list again. This is so unprofessional. If you're going to be with your attitude (don't go to work) you are making the company (the ones that pay you look bad)... Good thing an other work heard the conversation an decided to help him.
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October 2023 by JaVette Youngblood
It was a little bit of a wait, but it wasn't really that bad
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October 2023 by Gil Palomino
Almost 2 hours wait just to pay bill ridiculous ????
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September 2023 by Jay5.0 _
I went in and out for a new router no appointment pretty quick service probably spent like 5 minutes there the woman at the cash register was quick
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September 2023 by T.G. Louis
Terrible service, long wait time, 13th in line and the girl passes by my name and goes to the next person in which I complained and she got rude and this box exchange got a lot longer. Another girl helped me and got this issue corrected. Over an hour waiting. Then they didn't have the correct box to give me. Shame on Spectrum !!
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September 2023 by Kelley M.
As I sit here inside of Spectrum eagerly waiting my turn a couple walks in one of the representatives starts talking to them then in front of everyone takes them, on the norm I would not care but when it's busy you are suppose to go in order especially since the other customer service are helping other customers. FYI today was really busy and some of the customers were complaining that they have been here for 45 mins. I waited for 35 mins while she laughed and giggled with her friends. Very unprofessional. Do better spectrum
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August 2023 by Gilberto Pereira
The owner and his employees are very comfortable with being understaffed and making everyone wait hours. They want the customer money, but don't hire the necessary staff to meet volume. The owner has his worn out cut-and-paste apology ready to paste on all the bad reviews.
