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January 2024 by Jesy C.
I brought in 2 PS5 remotes with stick drift and certain buttons no longer working, 1 week later I received back 2 absolutely perfect remotes. Great turn around with fantastic work. thank you
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January 2024 by John V.
BSG is awesome, it's a great place to walk around and check out old nostalgic gaming, with modern games as well! I was helped by Wesley and every game I said I enjoyed he was excited about , he even recommended some others that he'd think I'd enjoy! Gaming gets a bad rep but it does bring people together, store was clean , pricing was good thanks BSG !
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January 2024 by Pop R.
Lowballs on u on trade in cards. When asked, they justify with the fact that they are a small business. 15 dollar card was being sold at 35 ?
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October 2023 by Dreś Williams
Purchased a used console for $278.00,1st time getting home to find out they gave me the wrong power cord so I couldn't power it up. Drove back the next day to get the right power cord,2nd time driving home to power it up, only to find out 2 buttons on the remote did not work and you had to hold the cord a certain way for it to charge.Went online to see what time they closed "8pm", after i got off work I headed over to be greeted with a piece of paper in the window that says they close at 6pm.3rd time driving home from this place empty handed.Next day I head back to get another remote and cord.4th time driving home from this place only to find out the "new" charging cord is not compatible with the console and the remote did not work at all.Drove back to get a new cord that is compatible with console, the cord that they gave me was (THIS IS THE ACTUAL LENGTH) a 5 inch long charging cord (My console is sitting on a shelf 7ft off the floor behind the television)5th time driving home from this place to find out the remote still doesnt work. They give me a different remote and a different cord all together. The cord works but the new remote has sticky buttons that did not Pop back. I had all the patience and hope in the world for this little place and they let me down 5 times.So i said screw it, now that remote is my dogs new chew toy and I purchased a brand new one from Sony directly.
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October 2023 by Antonio Navarro
I took 10 games that are valued between 40-60$ and they offer me an opened bag of expired salt and vinegar chips and used size 15 sketchers with the soles flapping as if it was hungry. Also upset they didn’t have the last of us 2 for my Xbox one :/. I was bummed out thinking I was going to experience the journey of Joel and Ellie :(. I’m not coming here ever again. I’m going to just stick with GameFly
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August 2023 by Google user
Decent game selection but their prices are high. The absolute worst place for trades. Tried trading an Xbox system and they offered me very little. They said that other places like GameStop wouldn’t offer me much more which was untrue. I went in to trade 4 n64 games and an n64 console and they lowballed me. They offered me less than 20% of what they sold the games for. They straight told me that they are worth $xxx amount but we are giving you $xx amount which was about 30% of what they were worth. They then tried to give me $10 for the console that they sold for over $150! Ridiculous! I have spent THOUSANDS of dollars at this place and it’s clear they do not value their customers and like to just rip people off.
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May 2023 by Leo M.
I came here about a month ago and I loved it, they had everything that made my childhood great, I felt like a kid again! I ended up buying fatal frame 2 for my ps2 and the customer service was great. I was greeted upon entering and even had a chat with the cashier about the fatal frame series. I don't live close to Fresno but I will definitely be coming here whenever I can!! Great business!
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May 2023 by Justmy Luck
Great place to go to for retro games! Ever since the eShop closed, it's quite tricky to get some 3ds games. Luckily, this place has made it possible to get some of the games I wanted to play.
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April 2023 by Matthew V.
Avoid trying to sell anything to this place. LOW BALLERS! Go to facebook marketplace or OfferUp. They tried to offer me $150 for a PS4 Pro with 2 controllers, platinum headset, 12 games and a cooling gaming stand. But they are selling a NORMAL PS4 for $300.
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March 2023 by Brian H.
This location appears to be closed permanently. Stopped by, and looked in window. Whole space is empty and vacant. No "moved to..." sign.
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March 2023 by linda ramirez
I took in a bunch of disc based games to be resurfaced, everything went well until it was time to pick up the games. I'm from out of town so it's not just a simple five minute drive to get them. After driving back home I realized something that they didn't. I was missing a game. A game that retails for decent money. I called them and luckily they were able to find the game back in Clovis. I asked their employee if there was a limit on how long they could hold it for me because I didn't know when I would be able to make my way back up. She told me they can essentially hold for as long as I need. I was like good cause it was their mistake that caused this in the first place. Well I was finally able to make it back to pick up my game, they told me they have a limit on how long they can hold something before they consider it "abandoned". They called usually when I was at work but to tell me my game was ready to be picked up but never once mentioned they had a time limit on how long they could hold the game. I mean not even a text or voicemail saying hey you have this amount of time to pick up until the game is considered "abandoned". After explaining the situation they tell me I'm out of luck and the game is gone....it just feels like I paid them 5 dollars to keep and sell my game for 100 percent profit...no offer for store credit even partial for the "abandoned/missing game". They also refused a refund for the 5 dollar resuface fee. Which to the employee's credit he tried to get and the owner denied. Not a nice way to treat your customer, I'll just have to shop elsewhere unfortunately.
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March 2023 by Lenne G.
I initially gave a bad review because of an issue I had with a ps2 reading ps1 games but ever since then the owner Rick has personally reached out and made sure my issue was resolved. Everyone here was definitely friendly and helpful with my situation and I'm really glad how they handled this as well as the patience they had with me. Thank you!
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February 2023 by H M
I have been a customer of Blue Shell Gaming for almost two years and have always found amazing deals at these locations! They have great customer service and offer a military/veteran discount, I love stores that honor our service members with a discount! I will say their prices are beyond reasonable and run very consistently with online resell websites. So you'll never have to worry about being ripped off!
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February 2023 by Gustavo Vargas
They sell some pretty cool stuff, I personally have bought some gamecube games for my collection and havent had any issues yes they are a bit more expensive than ebay but youl will be supporting a local business plus if you have any issues you actually have a physical store you can take it back to. Also have had some games cleaned by them that they have got to work again, never have taken a console to get rapaired but have had friends that have and have told me that they are also pretty good at that, only thing I would say to stay away from is selling them your old video games and consoles, they will lowball you and will just try to see the smallest thing thats dirty to decrease their offer other than that really a good store if your into collecting retro video games.
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January 2023 by Josiah Maldonado
They Did not Have The Mega Yarn Yoshi Amiibo
