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November 2023 by Shelby Mason
The staff is always super kind regardless of how crazy the car wash is. Sometimes you have to go through a few times to get everything and be ready for a line. They give you a towel to wipe down your vehicle and you have an area to vacuum out your car as well which is amazing. They offer monthly passes which definitely is nice.
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November 2023 by Ron M.
Pulled in and payed for platinum . The main reason I went was for the vacuum though. It had just rained so I pull through the car wash into a vacuum stall to find out the are not on . I asked who appeared to be the manager about it. He said they are off because the rain .I told him he should have told me that before I paid . I would have went elsewhere. The sign states free vacuum with all washes .It made me angry that he was unwilling to help and denied me a refund . I was also ticked off when I paid for platinum but the exterior still looked filthy. Still had bugs on windshield and grill.Thanks for taking my money ,wasting my time and lying to you're customers. That is the last penny you'll ever get from me .Go anywhere but here.
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September 2023 by Darlene F.
For $40 a month it could be better. Started with them after they opened. I got the premium car wash membership. I came in a few times after that to have my car washed and a month later they told me my membership wasn't in the system so I paid again. that was a week ago I came in again today. They tell me that I don't have the service again. I had my receipt with me and showed the guy. Evidently the last guy put my Vin in incorrectly. So far I'm not happy with the customer service and how this place is running, some people drive nicely. Some people are sloppy. There are other car washes that charge slightly over this and you can get full service in your membership and go as many times as you want per month. Here I have to vacuum wipe down my inside and check for the water were they didn't dry off on the outside. Not sure this is going to be worth the membership.
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July 2023 by Jessica V.
If I could I'd give negative stars. I had been going here for fast washes... Most of the time they didn't use the bug spray unless I asked, regardless of paying for best wash monthly. I'd even give good tips, but had to dry my car myself or I'd have water spots. Still I'd go for quick washes. This last time I went I had deep scratches on my car and filed a claim having to wait weeks just to be told they're not going to cover for damages. Then even went as far as to act as if my car was the only car this has ever happened too... if your car has been scratched here please leave a review I'm continuing with my claim.
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July 2023 by Estavan Juarez
Great quick service. I like the towel that is provided. Wish I lived in the area to become a monthly member.
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June 2023 by Joanna Perez
Great I needed a real wash living out here in the country lots of dust.
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May 2023 by Tomas M.
I paid for 14 car wash card and did NOT get my two last ones was told I had used them all. I had mark my card for every wash so I knew exactly how many were left. They tried to convenance me to recharge my Fast Track Card. Thats NOT going To happen. I will start going elsewhere. And yes your worker do Half Ass work. maybe lazy or just attitude.
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May 2023 by Leticia Lopez
OK I’m going to be very honest I only give it a two star versus a five star it could be great but the sad thing is that young kids nowadays don’t take their jobs serious. I don’t think they put very much effort into washing the vehicle. I pay a monthly service of 29.99 a month and it comes in handy because you get unlimited washes unlimited vacuum cleaning, but when it comes to them, scrubbing your car, they don’t do much effort into that. Yes I know I can go back a second but I just think that they don’t take the time to really wash your car the first time and I guess it’s about how many cars they can get in And it seems like the ones that tip them. They do much more better job but in order for me to tip them I think they need to start from the beginning do a great job then they would deserve that tip. I’m not trying to be mean I’m not trying to be a Karen or whatever it’s just my honest opinion it is awesome to be able to go as many times you want to go, but if they did put more effort in their job, it would be a great place.
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May 2023 by Alyssa Contreras
I just paid for the platinum and my car in the front is filthy. I asked them to scrub the front and didn’t even clean it money wasted. 2nd time
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May 2023 by Ewk VLOGS
First time here, I rather pay a kid to wash my car for $20 bucksThe roller didn’t even do my top of car
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April 2023 by JOHN LIZZARD
Great wash, always do the inside before I go! The head guy said for $17 for a unlimited wash deal which goes as high as $39 get the $17! Every bit as good for unlimited washes for a month!! Bring a towel and pull over in the drug store parking lot and dry it better. I give a $2 tip to the people drying always, not an easy job all day doing that
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April 2023 by Ashley Ebright
They give you little towels to wipe down your car when you clean it and the vacuums work wonderfully. Our car was so nice and clean after coming here. They also have really good air fresheners. Better than any car wash I have been to in Fresno.
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March 2023 by CM CM
It's the car wash. It washed my car. The lines are usually long, but they go pretty fast. And if your car is exceptionally dirty, they let you go through a second time for free. The kids that are out there drying the cars after you go through always do a good job.
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March 2023 by Johana B.
I was a great customer of fast track but the quality of work and service to the customers has been awful these adults act like children and are not taking the job seriously and the disrespect that they give you only makes them look bad not only for them but for the business this is why we will not be back it's always something with these so called "adults" college students I can't say that they are all bad but the manager/supervisor is not professional at all !!!!! What I don't understand is how one person could say that they are both very unprofessional on his behalf.....so I paid the $16 dollar wash and they forgot to put tire shine on my tires and when I noticed I went back to tell them and they're like give me a receipt so I did and the guy kept it. Usually I am able to go back again to re-wash my car for another day but he's like I have to keep your receipt because it won't let me do it to just add your tire shine and I was like I want to come back for my wash either Saturday or Sunday he's like I won't be able to do that, and he was acting very rude and disrespectful but I gave them the receipt just so I could stop at arguing with him and he kept my receipt now I can't go back and it's not like I'm gonna go back anyways because the service was horrible. After there mistake they expect us to pay for it again .....a good manager would have just done it real quick and that's all
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March 2023 by Omar C.
I went through the car wash today at 6:35pm and I realized that my car did not have any tire shine. So as any concerned customer I went to talk to your lovely manager I even got his name his name was Oscar C. He sent his lovely worker Abraham D. He was very kind and helpful and made my tires look like I just got them out the tire shop!! Will for sure come back here thanks to their customer service!
