The Hampton Inn & Suites Madera is a well-managed hotel that offers comfortable and spacious rooms, as well as exceptional customer service. The hotel staff, particularly Shaila at the front desk, are praised for their professionalism, friendliness, and willingness to go above and beyond to ensure guests feel welcomed and valued. Guests consistently highlight Shaila's amazing customer service skills, her polite demeanor, and her ability to make visitors feel at home. She is described as knowledgeable about the surrounding area and eager to provide recommendations and assistance. The hotel's manager, Bo, is also noted for making guests feel like valued customers. The rooms at the Hampton Inn & Suites Madera are reported to be spacious, clean, and well-maintained by the housekeeping team. Additionally, the hotel is praised for its secure and well-managed property. Overall, the Hampton Inn & Suites Madera is highly recommended for its comfortable accommodations, excellent customer service, and convenient location. Guests who have stayed here express their satisfaction and look forward to returning in the future.
My stay at this hotel was great . The rooms are spacious and cleaned daily by housekeeping. The hotel staff members are amazing, always kind and friendly. I wanted to highlight team member Shaila and her amazing customer service/polite demeanor. I would definitely recommend this hotel for your stay in Madera
December 2025
Great beds, spacious room, excellent free breakfast.
November 2025
I highly recommend splurging for one of the rooms that have a whirlpool bath. Very relaxing & therapeutic and YOU DESERVE IT!!!
