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February 2024 by jenn
I went in and asked for something to be printed and laminated. the girl did that and when i received it it was so lumpy and wrinkly. they said they can do it on cardstock and redo it. i agreed. when i went to pick up they charged me for the messed up ones and when i asked why they said "most people want cheap so we dont recommend. people tell us what they want" i replied with "you do this for a living, i do not. recommendations are helpful" the girl replied with "i just work here" she had NO customer service. WHO SAYS THAT?
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July 2023 by Me
I come by every monday for work purposes. They are always on point berniece and Monique always have everything ready when i walk in. The atmosphere is always positive.
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April 2023 by Diane R.
Best place in town and so convenient. Has regular mail, UPS, Fed Ex, help with wrapping packages. Very attentive staff and a great place to drop off mail.
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April 2023 by John Ross
I've been a customer of the Mail Drop for a couple of years. This establishment has great customer service and are willing to help all their customers, even when they want you to leave their store. Unfortunately, sometimes packages get lost in the mail; three of my parcels have been lost while in there possession and verified through tracking data. Be cautious and pick your items up the day of delivery or within a couple of days.
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February 2023 by Carlos S.
They suck Unprofessional they don't know what they doing no good I was trying to send some mail out of the country and they don't know how to do it
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August 2022 by Gilberto Mendoza
Great customer service always ! Prices are a tad bit higher for shipping but worth it , the customer is top notch
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March 2022 by Eric Gomez
I will not return to the UPS store ever again! I had an awesome experience here at the Mail Drop! They were friendly, quick, and price was very very reasonable! Not to mention they have items to sell that support small business. Will be coming here for all of my shipping needs from now on. Disappointed that I didn’t know they were here in Madera.
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October 2021 by kenhaze56
Way better than the long line's at the post office, service is always great. I go here now instead of the post office to mail my packages
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August 2021 by jessica ventura
Best place in town super kind people
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May 2021 by Abbie & Charles Family
It was really easy getting a mailbox from them great customer service I like the atmosphere
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March 2021 by RONALD MARTINEZ
I’ve been using them to send stuff out cause it’s close to home and don’t gotta go to the post office and have people smack my car with doors because they can’t park. The staff is helpful and friendly I had one issue but they resolved it and I still continue to do business there when it presents itself they offer more than mail services I believe taxes and notary if I’m not mistaken you can also use a computer there if needed a great local place to spend your money only honey trap they got is putting everyone’s favorite candy in front of the register who can say no to a Candy bar when your on the go! Appreciate this place and the quick reliable service!
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March 2021 by Ken Hayes
Way better than the long line's at the post office, service is always great. I go here now instead of the post office to mail my packages
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September 2020 by Anna Watrous
Great customer service and very helpful staff.
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July 2020 by uli t
First time going it was very clean and had a great vibe. The lady was very helpful and kind.
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May 2020 by Sarah Roggenkamp
Very warm customer service. They help you with your needs. They take their time to make sure eveything is the way you want and like it to be. Amazing!!!
