Madera Ford is a highly-rated dealership known for its excellent customer service and great deals. Customers appreciate the friendly and professional staff, including salespeople and service advisors, who go above and beyond to help. Many reviews highlight the personalized service, with staff members like Toni, Arely Galvez, and Lee providing honest advice and support before, during, and after the sale. The dealership offers a smooth experience, including vehicle pickup and delivery, making it convenient for customers. Buyers have praised the dealership for offering the best deals in the area, especially on new Ford diesel trucks, and for their willingness to match prices from other dealerships. The service department receives high marks for professionalism and quick responses, with staff members like Ryan Melgoza and others demonstrating great leadership and customer care. Customers also mention the ease of financing, with finance managers working hard to secure favorable APR and payment options. Overall, Madera Ford is viewed as a trustworthy and reliable place to purchase or service a vehicle, with many customers returning for future needs and recommending it to others. The dealership’s commitment to customer satisfaction and quality service makes it a top choice in the valley.
This is a great dealer. I highly recommend Mitch Riegelhuth. He is a great person to do business with. He is a straight shooter. He will make happen whatever you need. I bought an F-350 from him. Very pleased
December 2025
Madera Ford service dept is great! I use the fleet service side with Sean and Alyssa. The other service writers that I had contact with were also polite and interested in helping me as well. I recommend them for Ford needs if your tired of the big dealerships that don't care about the customers.
November 2025
Mitch is the absolute best! He will treat you with respect while working hard to get you the BEST deal ever! I highly recommend Mitch for ALL your automotive needs! Makes the vehicle purchase experience fast, friendly, and so easy! Ask for Mitch!