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December 2023 by Sheri Miller
I would give zero stars if allowed. Service to our area is worthless. No delivery on Monday's for the last several weeks. Carrier left Sorry we missed you on my door. Rescheduled for delivery and of course never delivered. Worst service!! Miss our old carrier who actually took care of us. Went above and beyond.
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November 2023 by Ad Lopez
Been having problems with our mail lady for years! She refuses to deliver our mail/packages & lies that we’re requesting to pick up at post office!! We’ve talked to all the supervisors & the Post Masters current & past & nothing has been done. They tell us that this post lady just doesn’t like people & that’s how she is!! Unbelievable! I’ve gone up the chain & Nothing has been done! I guess I’ll have to get a lawyer for withholding my mail!! I believe that’s illegal! ??♀️
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November 2023 by Robb Wyer
Many disabled residents are being refused their medical devices and medications due to the postal carrier’s refusal to deliver the daily mail.Postmaster is worthless, the supervisors are worthless, the mail carriers are even more worthless. Media, Madera county board of supervisors, local congressmen and our senator has been notified as well. ? something will eventually get done after 8 years of postal delivery HELL here in Madera.
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September 2023 by Jose Alvarez
My package was lost and marked as delivered. I had video proof on my ring camera of the package not being delivered on this date and time but was told that this evidence was not admissible. Overall upset due to the seller having to ship a new product for this companys inability to ship.
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August 2023 by Hello Juneau (運命)
The one time they answer the phone they leave us on hold to gossip and hang up. We called back numerous times to receive no answer, even on other days. We are having an issue with not being able to receive mail into a new community. We get it’s not their fault but they should have the decency to answer the phone. It’s disrespectful.
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June 2023 by Jennifer W.
I share the same experience as several other residents. Drivers never attempt to deliver my package to the door; instead, they throw a notice in the mail box and then I have to scramble to find someone or miss work to pick up before closing in Madera. Is this necessary?????? Come on!!! I live closer to Fresno than I do the Madera Post office but unfortunately since I am a Madera County resident I must continue to go through this.
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May 2023 by nano nan9
I had a package and it said no acces to delivery adress? Their was literally access. Lazya$$ driver. Do better.
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May 2023 by N Tony B.
On Sundays when the Madera post office delivers my packages in the eastern Madera county foothills, they never leave it at my front door (I am at the back of an acre lot), they leave 10 feet from the road, in the sun, noting it was deliver to my garage. All other delivery companies, drive up my straight driveway, and deliver to my door. I have valuable and perishable items purchased and some have melted being left out in the sun simply because the drivers are too lazy to drive up my drive. The Coarsegold PO is great but everyone thinks they are responsible for Madera's lack of service.
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May 2023 by CC “Cleo”
My postal Carrier stole or lost my package and postal service didn’t do anything about it even though it’s a federal offense, No integrity can’t get a refund either.
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April 2023 by cleo “Cleopatra”
My postal Carrier stole or lost my package and postal service didn’t do anything about it even though it’s a federal offense, No integrity can’t get a refund either.
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April 2023 by Joslin Santos
Not happy at all they lied and said that my dog was going to get them my dog was locked up in the house sitting by me and are mail box is on our gate I will be getting a hold of corporate
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April 2023 by Alvarez Family
I am sure the United States Postal Service can care less about Google Reviews. Yes we live in a country that has many beneficial helpful aspects for us. HOWEVER, the United States Postal Service is not one of them.This post office smells like moth balls and if you go to booth 5, you'll be waiting a long time.Just moved to Riverstone and the U.S. Postal Service will not deliver to the cluster boxes unless their are 50% of people living in the neighborhood.We are at 5% until more people move in.So we have to travel 17 miles into the city of Madera to get our mail. Didn't expect that unless we lived in the country.Since the the Riverstone community is growing you'd think the U.S. government would build another post office close to the growing community.Try to call our postal service good luck on anybody answering. You have to email them and then you don't know when they'll return your email.Bad planning, poor customer service.
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January 2023 by J Espinoza
My packages keep getting delivered open. I have a locked mailbox so I’m suspecting it’s the mailman or someone at the post office. Package is cut and item stolen and all I get is an empty package.
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December 2022 by yvonne kramer
Don't pick up outgoing mail because they are too lazy to look and see if the flag is up for outgoing mail. I guess I will have to start taking my outgoing mail to the post office myself. I can get an attorney to straighten this out!!!!
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October 2022 by George Muller
I had a package I paid for faster shipping. They lied and said the driveway was not accessible. It is very accessible and has a big turn around. Ups or FedEx never seem to have an issue. They are lazy and liars