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April 2024 by Larsen William
Moved me to dish for smoking marijuana which was fine.But then they started acting like I was, "too slow," when I ran a 5'55 mile that morning... which is top 1%. Then when they called another guy slow, I stood up for him. Then the employees all ganged up and fired me because they were insecure about how Mexican and weak they all were.
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April 2024 by J B.
Immediately got food poisoning. Like, IMMEDIATELY. The inside is super dirty, including behind the counter, so I should’ve known better.
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April 2024 by Niv Toar
DISGUSTING. Dirty. Slow. Worker kept leaning into the food with her dirty apron, wiped the disgusting surface with her gloves and then prepped the food... WITH THE SAME GLOVES!! Guacamole was brown. Bon Apettit!
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April 2024 by carlos Gomez
Excellent ? place to enjoy a good meal
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April 2024 by agree liv
SO BAD BAD MANAGEMENT BAD CHIPS BAD FOOD AND RACIST NEVER GOING BACK AGAIN!
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February 2024 by Gigi Olsen
Not the best chipotle location, but the servers were nice. The rice in my bowl didn’t even come close to covering the bottom. I had to ask for more of everything, which is not typical for chipotle!
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February 2024 by Maxwell Simmons
Staff is incompetent. Likely on the spectrum. The people who work here can’t handle simple tasks. I’d be more angry if I didn’t feel so bad for these people.
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January 2024 by 田HR
Terrible service. The workers here are so ghetto and always have an attitude. They don’t even apologize when they mess up your order or charge you for things you didn’t get. Food is good because it’s chipotle but seriously they need to hire better workers who at least have been taught how to apologize after making a
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January 2024 by Efren Cruz
I’ve been coming to this location for over 3 years and it’s literally the slowest location I’ve ever been to.At times it feels like the whole staff is in the back hanging out leaving the most anxious passive employees to do all the work in the frontThis location is obviously just very poorly managed and needs a staff overhaul
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January 2024 by Z P
Probably a fast food restaurant I frequented in the college, but bad service can make your meal a very unpleasant
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January 2024 by Алена
Food is excellent, but I have never had too small portion like here ….. and I was waiting this for 15 min.
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January 2024 by Thomas Everest
One worker was definitely high and had to be told several times by each person what kind of beans they wanted. And then when we wrote our names on our food with their markers, they threw them out. If that's not allowed they shouldn't be in reach. Kinda skimped on my bowl, but otherwise food was good.
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December 2023 by Beachy K.
My husband was placing an online order for our family of 5. While he was ordering, I had to RUN in to use the bathroom, it was an emergency. They refused to give me a code for the bathroom without a receipt. Guess what? I left and told my husband not to finish the order. Screaming, hungry kids.. we drove over to Whole Foods and ate there where we could use the bathroom immediately. Screw this place.
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December 2023 by David M.
Chipotle Malibu is a disgustingly filthy restaurant. All of the tables were dirty, trash cans overflowing, hair on the counter where they were serving food, floors and kitchen areas not clean. The staff delayed taking orders, and when they did were unfriendly and did not bother to let customers know about upcharges for certain food items.
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December 2023 by MachacaMan K.
I hold customer service to a high standard. My last visit was disappointing. 1 Male trying to hold down the line, Female comes out yelling at him for a couple of misses. No wonder they don't hold employees! Is it the pay vs location? Or just a Bad Manager? Who knows? Malibu Chipotle is loosing business. I'm a shareholder & saddened by this experience.
