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August 2025 by kimberlie Massyn
Did you guys know your phone number doesn’t work that you have listed on Google? Please update.
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June 2025 by ilene iskandari
Zack is super knowledgeable. Every summer, he and his team carefully pack my gear, monitors, and computer parts for my move to the East Coast. He explain insurance clearly, and while I shipped my stuff, my mom got her Amazon returns and notaries done — super convenient! Love the whole team! Thank you guys.
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January 2025 by Magenta Los Angeles
THIS UPS Store :) Zack and his team are incredible. They’ve helped with everything from home moves to business shipping and even tricky Amazon returns.
Living coast-to-coast with kids can be tough, but Zack makes moving stress-free with fair prices. Their mailbox service also gives me peace of mind, especially during challenges like the Malibu wildfires.
I’m so thankful to have them nearby! Thank you Zack & team!
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December 2024 by Talyn Edelson
I have such mixed feelings about this place. Half of the people are really sweet and helpful, and the others are pretty rude. There was a man named Zack today that was speaking to me in the most condescending tone and curtly speaking to me like a child. It felt extremely disrespectful. He did circle back around after the other customers left and try to politely explain what he had failed to respectfully explain earlier which was appreciated but he still left a really bad taste in my mouth.
Additionally, they charged me almost $3 to print one small label I had already paid for, even after I had brought lots of packages with labels in and my label maker had run out of labels. I understand if this is company protocol, but it felt passive aggressive and other shipping companies are usually happy to print labels for you if you’re using their business.
Lastly, I had shipped some Apple AirPods to my little sister from this location and trusted them to seal the package for me after I left the store as they assured me they’d be safe. This was not the case because somewhere between this store and my sister’s house the AirPods themselves disappeared and only the bag + box arrived. I don’t have proof that they stole them, but it was either someone from this store or the Amazon Apple dealer. They did recycle the box I carried all my packages in to ship, which was nice. I will probably just start using USPS next door since the lady who works there is always so lovely, respectful, patient and kind.
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December 2024 by Emily Gallin
Not ur average ups nicest staff on planet earth. If only other places had staff like this. These guys are miracle workers w amazing attitudes and legit good doers/ contributors to society. Talk abt small acts of kindness. Next level and also have the job handled never had an issue in 10 years w sending anything w them they are so on it!
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August 2024 by Johnies Customs
USPS says my backage was delivered to front desk. Mind you from right next door, yet my package was stolen. They didn't even scan it in. If it wasn't for me checking to see my tracking #. I probably would still be waiting on my delivery. Over priced PO boxes only to get my package stolen
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March 2024 by Mitchell Null
Customer Service is top notch, the manager is always helpful when other are busy helping other customers. 5 Stars.
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March 2024 by Aiden Kahn
Great service!
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February 2024 by Jacob Jaffe
Fantastic customer service from their staff. Both Zach and Landy thoughtfully walked me through the step-by-step process of properly shipping my first ever package. Highly recommend this establishment.
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January 2024 by Rob Blackman
Always reliable, professional, courteous service
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December 2023 by Abdulrahman Boksmati
Very helpful service from Zach! Sorted my packaging request quickly and efficiently ??????
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December 2023 by Nicole Crawford
Excellent service, multitasking made everything quick and efficient. The gentleman ran out to a woman’s car to help her out- it was a lovely gesture to observe. Cooperative and polite environment even in the mad Christmas rush! Thanks for all your hard work !
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December 2023 by P
This UPS store is THE BEST location I've been to yet!! The staff and owner are incredible and they always go above and beyond for me which is very rare nowadays.I come here to ship all kinds of things - from very expensive items, oversized things, to getting documents notarized, they do it all. They also offer photoshop services sometimes.This shop has been a staple in the community and is my go-to store. I see some bad reviews that are not an accurate reflection of the exceptional service I've received over the years. Please give this location a shot!
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December 2023 by Susie Dettmers
THIS IS NOT A NORMAL UPS STORE!Zack & the team are amazing packaging/shipping experts!I sell arts/antiques domestically & overseas.Most of items are delicate & fragile and I never have had a problem!Great services and fair rates!
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December 2023 by Jennifer Meltzer
I need this professional establishment. The staff has always been extremely intelligent and helpful. They are fair, move quickly, and go out of their way to be honest, full of integrity, and honest.
