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November 2023 by Edmund I.
If I could give negative stars, I would. I went to the store before even reading the reviews here and it confirmed the experience my family and I just experienced. My 7yo son, who I was monitoring and making sure he wasn't goofing around was gently looking at the keychains.... Enter in the grouchy owner who just starts rudely (as if telling a wild teenager) telling my son not to touch things. I told him I am here to supervise and he said he did not want him to touch the items. In my head, I was thinking why sell this stuff then?! All my son did was pick up a keychain, and looked at the back of it and placed it back. And this owner just has this angry glare at me the whole time. What a horrible experience! I am never ever coming back here again. If you see the owner, buyer beware and protect your child from his anger/frustration.
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August 2023 by Anja S.
The owner was super nice, not only to my toddlers (of mixed race), but also to all of the people who checked out before us. We were in the store for some time and everyone was greeted with a smile and thanked for coming in. Prior to coming, I had read the reviews and was expecting something different. That was not the case, he offered to give each of our sons a separate bags for their toys, as he knew sometimes children like to carry their own stuffed animals. There's a great variety of merchandise for all ages and the store was very well stocked. I would highly recommend shopping at this establishment. Thank you sir, your store was our sons favorite store in Mammoth!
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August 2023 by Gurie S.
Racist son of a hitch who doesn't like kids.Went in there to buy t shirts and sweat shirts for our kids.We were going to buy at least a few sweet shirts. Had already picked two.The guy behind the front desk came and asked if my son (4 year old) is going to buy the beany that he was trying on.We said he is not. He kept on standing there staring at all of us. We told our son to return it and our son wanted to try it on.Finally he gave it back.The owner (wearing several masks) said my son is ruining it :-).I told my wife to leave the store and I won't spend a penny here.We have brown skin and I wear a turban so look different.The guy started yelling at me to leave after I had already told him that I won't spend a penny there because he is mistreating my 4 year old son.I told him if he doesn't like kids and brown people he should not have kids clothing.What a racist son of a bitch.Do not go here.
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August 2023 by Jeffrey Enriquez
My wife and a friend took some girls shopping Wednesday evening and the male shop attendant who was an older male was rude and followed the girls around telling them not to touch and only shop in the area that shirt size is for you. We will never shop there again with that crotchety old guy present, and maybe never at all. Poor customer service. What ever happened to being kind?
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August 2023 by Emily Hockett
Was shopping there with my family and the man that worked there was horrible to my kids who were looking at shirts and scolded my daughter for trying to reach a shirt and made her cry. We will never be back. I would rather pay extra and get a shirt at the village than to ever step foot in that place. Terrible customer service.
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August 2023 by Curtis Creek
He made fun of my son and scolded my niece and made her cry. Don’t go here.
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June 2023 by Shannon T.
This shop had a lot of choices for more affordable prices than in the village or the resorts. We were able to find shirts and sweaters, even a Christmas ornament. We love to support small business as we are one as well.
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May 2023 by Cindi Piatt-Lacayo
The owner is soooo rude. Yelled at my 13 yr old granddaughter....I have gone in there many times and it is apparent...he is just a grumpy and horrible at customer service.
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December 2022 by S S.
Very kind customer service and great selection of souvenirs!! Would definitely come back here!! Owner was super helpful and friendly! Love this place
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October 2022 by Alyssa Gonzalez
Owner was so rude to my 10 year old daughter- she was looking at necklaces and keychains and he told her to look with her eyes and not her hands very rudely. We walked back to put the clothes we were buying back because I didn’t want to give him my money. We said nothing and ask we walked out he said “sorry you came in.” My daughter was in tears. Why own a souvenir shop if you want to be rude to people, especially kids. Check out the numerous reviews of the same type of thing happening on yelp. Will not spend money here again. Much nicer and better merchandise places to go.
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October 2022 by Alyssa G.
Came here years ago and the sweetest lady worked there- so we came today to get some more souvenirs. We were ready (had in hand) sweatshirts, T-shirt's and magenta. My 10 year old daughter was looking at magnets and necklaces to get for her aunt. He told her to look with her eyes and not her hands very rudely. We went and put all our stuff back and as we walked out he said "sorry you came in." My daughter was in tears. Why run a souvenir shop for tourists if you don't want them in your store? We won't be back. I would leave no stars if I could.
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August 2022 by Kris A.
The older man in this store is an a******* He yelled at my AUTISTIC son to leave the store because he was sneezing. He said he didn't want diseases spread in his store. I explained to him that my son suffers from allergies and he didn't care. No wonder why no one shops in this store. PLEASE STAY AWAY! So if you're in the Mammoth Lakes area do no shop here. There are many stores with better customer service.
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August 2022 by June M
It had a lot of great stuff. The women's sizes of the hiker shirt could be better. I tried on a large, x-large, and XXL and the sides of the shirt was the same. I usually wear a size large. There was no difference in these sizes, except the length. The width was the same. I really liked that shirt and wanted to get it.
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July 2022 by Michelle K.
We were in there to look for t-shirts and my 5 year old was with her grandfather looking at the mugs, etc. The staff was incredibly rude to my father causing us to leave the store. Mind you my 5 year old is not rowdy and very gentle. This guy was snappy, rude and not worth ruining our day. My daughter left the store in tears. Do not give this man your business.
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July 2022 by Madeline
Owner was very polite and wore his mask when we walked in. There was a lot of clothes, hoodies, sweaters, and more. There is a lot of sizing options (all the way up to 3XL) The pricing was very reasonable. I enjoy the hoodie I bought.
