Cast-Off is a thrift store described as the best in town, incredible, and one of the nicest and most consistent. It is known for good and fair pricing. The shop is volunteer-staffed by super old, friendly, and sweet ladies. The staff is noted for being amazing and honest, having returned a lost wallet. The business donates its profits to the hospital. Some reviews defend the staff against negative comments about customer service, noting this is not a high-end store. They ask visitors to be nice, explaining that policies like wearing masks are for health reasons. They suggest that negative interactions may stem from entitled or rude customer behavior. The store is praised for having handy items like rain jackets, backpacks, and water bottles at low prices, making it worth a visit for decent people.
