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December 2023 by Linda F.
Update: I went back 12/22/23 and a very helpful store clerk took care of my refund and was very apologetic.
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August 2023 by Maria M.
I absolutely love Chato Boutique in Mammonth Lakes!Every time I come to Mammonth, I have to stop at Chatos boutique.. Is a must! Not only do they have quality clothing but also amazing customer service. Claudia is the best! She was super friendly, welcoming, and patient. As well as polite, kind and super helpful! .. she really helped me find what i was looking for.. Overall, it was an amazing experience! I will definitely be returning soon!
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April 2023 by Stella T.
After 15 years of shopping there, NEVER AGAIN!! Policy apparently has changed, not only they don't accept returns, but they don't even do store credit! (which btw is Not indicated in the receipt)Another new policy: you have to leave your purse on the counter outside the dressing room!To top it off, there is the rudest store manager (Laura) who came into the dressing room while I was undressed to yell not to put the "merchandise" on the floor while I'm trying things on! Next day that I wanted to exchange one item, not only she did not help me find something else, but she just kept on asking "but you tried it on yesterday at the store why did u change ur mind"! She would even let me touch the jeans on the bottom of the pile (to check sizes) so she doesn't have to refold them! And the rudeness kept going. NEVER AGAIN!!
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January 2023 by Cecile A.
This cute boutique carries, what feels like curated clothes, of quality, for both men and women. I love the fabrics of the outfits, most are very soft and ultra comfortable. I bought my 20+ year old kids their Christmas gifts there (soft pjs and cool man shirt). My kids loved them.
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February 2022 by Mark S.
I would like to thank Chato boutique for their help with exchanging an item. They have excellent customer service. Erin was super helpful with the exchange. I will shop there again!!! Mark S.
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October 2021 by Lisa C.
They have nice but pricey clothes. Service quality varies depending on who is working, but it has generally been poor in my recent experience. The last time I went in, the sales associate was on a casual personal phone call and did not greet me or offer to assist me the whole time I was in the store. It's quite awkward to be in such a small store when the salesperson doesn't even acknowledge you.
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February 2019 by X X.
Super adorable stuff and I think mostly decent prices for what they sell. Sales associate was super friendly and positive. Excited for my new faux fur coat I fell in love with!
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July 2018 by K N.
This used to be our go to place to shop whenever we were in Mammoth. My sisters and I always loved to buy the cute clothes and jewelry whenever we were in town. Unfortunately, I will not shop here again. We were visiting on July 1st and the sales associate was rude. There was one other person in the store when we walked in. She was behind the counter and did not even greet us. After walking around to browse the store and even approached the counter to look at the jewelry. She still couldn't take the time to greet any customers or ask if anyone needed help. She walked around folding some clothes on the tables and we still did not receive any acknowledgment. The customer service at this store is horrible. The owner should be aware that her sales associate is costing her a lot of business.
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July 2018 by Sharon O.
Love Chato! I have been coming here ever since Danielle opened the store. The merchandise,and her are one of a kind, and that's why I come in every time I'm up. She also has great sales!! It's worth the visit, all amazing!
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May 2013 by Bryn Valaika
Super cute brands, wildfox, Ella moss, J brand, Gypsy, etc! The place to go for fashionable clothing in Mammoth!
