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November 2023 by Tiffany Reimer
Would not recommend! I redeemed a free day and received a dirty car in a lower class than I reserved. No one in the office when I returned 24 hrs later. Was charged $906 for 796 miles that we didn’t and more importantly couldn’t have driven in 24 hours. When I called, the employee said the mileage looked impossible to him as well but went ahead and charged me $906 as my burden to prove. I was told we would be charged a cleaning fee and when I reminded the employee that I had made a comment about how dirty the car was when we picked it up, he told me they don’t have a car wash at the airport and have to take it into town to get washed. Shady business!
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November 2023 by Anthony Rei
Avoid. Over charged, wrong mileages logged, dirty car, impossible to straighten out after the fact. 2 phone calls to the local office, one email to corporate & now a 3rd call to corporate where they tell me they see my calls from 10 days ago, have kind of been a large waste of time so far. To the response asking me to contact them.. how about fixing your system instead?
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November 2023 by Nathan Welch
This is a great location that makes flying in to Mammoth so quick and convenient. Cruz is especially great and friendly!
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September 2023 by Edward Kallal
Returned the car with full tank of gas. They snuck two gallons onto bill (probably close to 1/4 tank in that car). Never responded to form on website about this charge
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July 2023 by Gina M.
We rented a minivan from enterprise. This location is great, easy to get to off the 395. The minivan was in great condition, clean, comfortable and great technology! Alex helped us with everything we needed and was so knowledgeable and friendly!
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January 2023 by Kara G.
We had a great experience with Alex at Enterprise. He was very nice and helped us out of a difficult car situation. Thank you so much!
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December 2022 by Jen O
Cruz was a life savor! We were stuck on Hot Creek Hatchery Road and waiting for AAA and Cruzstopped to ask if we needed any help. We told him that we are planning to get a rental car and he said that he was the Enterprise guy. He went above and beyond his job to help us out. Plus…it was -5 outside. Thank you Cruz!
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December 2022 by Jennifer O.
Cruz was a life savor! We were stuck on Hot Creek Hatchery Road and waiting for AAA and Cruzstopped to ask if we needed any help. We told him that we are planning to get a rental car and he said that he was the Enterprise guy. He went above and beyond his job to help us out. Plus...it was -5 outside. Thank you Cruz!
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October 2022 by DANIEL MARCIANO
Made reservation few months in advance for a vacation we take the same week every year. We could not get the vehicle we wanted due to an unfortunate problem that was out of Enterprise control. The 2 cars they did have for us were both filthy inside and out. My wife’s clothes had dirt on them just from driving the vehicle 30 miles to June Lake. We had to get window cleaner and clean the windows inside and out so we could see when traveling into the sun. They knew we were coming for months, and for the second time gave us a thrashed vehicle that was full of dirt and even trash. Zero pride was taken on this transaction. I guess if you’re the only game in town you can do these things. So, if you’re willing to pay 800 for a week to rent an extremely dirty car you will need to clean yourself, this is the place for you. The only positive is that its convenient if you’re staying in the area.
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September 2022 by Brittany Butte
Cruz saved our weekend!! Our car broke down and needed to be towed to the closest dealer (Reno) so we needed a vehicle so we could still enjoy our vacation and to pick up the car after. Thankfully Cruz was able to get us a rental even though we hadn’t booked one in advance! I would come back to this location to rent again and 100% recommend them. Cruz is the man, get this guy a raise!!
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July 2022 by Deborah Tesch
Kyle, the assistant manager, was wonderfully helpful and professional . He gave me a lot of information and was helpful in checking in my car. He is the most helpful Enterprise team member I’ve worked with - and that’s saying something as they are always very good. This will be my go to place for rentals.
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July 2022 by Brian Baker
They were very prompt and courteous Expediting my car rental,Bebe
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June 2022 by Simon Gao
Background: Long time Enterprise renter. First time at Mammoth Lakes (can I just express how surprised I am that this place has an Enterprise?).I was greeted by Cruise, who made sure that I feel welcomed and that all my requests are met. I rented a midsize sedan and the car I got is a Nissan Sentra that is equipped with Adaptive Cruise Control, which is really easy and fun to drive.
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January 2022 by ShadowLynx
Rented from the Bishop location a few times. Never had an issue. This is smaller office so always book in advance. Many tourists come thru this area and always renting. I like that they will reach out to you confirming your rental by phone. They can even help you if something comes up and you need to extend a little bit longer. The staff are some if thee nicest people I have ever come across out of any car rental businesses I've had to use or been to.
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December 2021 by Anne Cassia
I had a great experience with this Enterprise, maybe because I called instead of booking online. I damaged my car while on vacation and needed a rental while it was repaired (which was about 3 weeks). As soon as there was a car available, I was informed. That car ended up having a sensor problem. Cruz then helped me get another vehicle. He was super helpful and communicated with me. He even called me to let me know the last day my insurance would cover. I was quite happy with my experiences
