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November 2023 by Meenam Mohit Verma
We stayed at Holiday Haus for 2 days in Mammoth Lakes. First let me start with the location. It's location is ideal as it is on the main Street from where u can reach restaurants, bakery, rentals and grocery store in less than a mile. The Village at Mammoth is also a 0.3 mile walk which is really close. So great location!!!. We stayed in king size rooms which I would say is pretty huge, clean and has a well equipped kitchen. No hassle while check in and check out. So an overall great experience!!!!!
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October 2023 by Peter Chun
Needed to a place to stay for one night and this was the least expensive than all the other hotels and airbnbs in Mammoth. Tip, book on Airbnb, it was cheaper than booking directly on the website and there is no cleaning fee. It is an older place (Unit 304, one bedroom suite) but fairly clean. Usually with older places you would see stains on the carpet but not here. Pretty spotless. Roomy and has a full size fridge, microwave, stove, and coffee maker. Has a walk in shower. Hair dryer wasn't working, and wifi is spotty at best. Since the unit had two wifi TVs, it made watching TV difficult. At least I had a good 5G TMobile signal and was able to make a video call without issue.Had a small walk in shower. Bed was super springy so it might not be comfortable for some. The wall heater kept the living room area pretty warm and was quiet. The bathroom had a wall heater too. The one in the bed room was way too noisy and ended up shutting it off in the middle of the night.The Airbnb host was very responsive and just had to pick up the key posted on a board at the office when I got there. Was able to park in front of unit. It was on the end and just one story so don't have to worry about people above you waking you up. It was fairly quiet at night.Check-in time is 2 PM which is earlier than other place I've seen in Mammoth and check out in 11. Pretty close to the Village.Will definitely consider staying here again when coming up bymyself but if I'm coming up with my wife, we'll probably book nicer Airbnb unit which we done in the past.
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August 2023 by Dennis Koek
Perfect and spacious room for a one night stop. The hottub is nice and warm. Enough restaurants in the
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August 2023 by Arnold Murillo
I've been coming to Holiday Haus for 9 years during the first part of August. I always tried to get room numbers 1 or 7. This year, I tried room number 12. "Disappointed." The desk had broken drawers, venetian blinds were broken and there was no sink. Next year I will try to go back to rooms 1 or 7. Otherwise I had a great stay at Holiday Haus.
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July 2023 by A Lol
Not PCT hiker friendly. A group of 3 of us wet from the rain/snow with temps almost at freezing at 7:20 am. Lobby opens at 8. We called and asked if we can just sit in the lobby to get dry and warm/leave our bags there. Management just said they open at 8 and ignored us saying we were freezing and cold. Jacuzzi was disgusting. No chlorine I was so itchy when I got out. At the hostel side, they did not let another PCT hiker leave their bag before check in at 3. There’s no hiker box. Dunno if management changed since FarOut comments seems to be diff last year.
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June 2023 by R Hurley
Clean room, yet had plumbing issues during our visit. Evident by the hole in the parking lot with the plumber's truck parked over top.
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May 2023 by Debi R.
Since my in-law's house in June Lake was still covered in snow, we had to find another place to stay. So, begins my search.Since I was a child, my family would go up to Mammoth every Summer and stay for a week. Oddly enough, we had never stayed here! Since the other places we normally stayed at were booked, Holiday Haus it was!It's a typical rustic interior you will find at many of the older lodging facilities. It was clean. Easy check-in. Respectful neighbors.We know where to stay, should the house get snowed under again!
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April 2023 by Miguel June
It’s everything u need. A bed, a kitchen, comfortable bed and enough parking. Add to it, an 8min (.3 of a mile) walk to the Village to enjoy the restaurants or to use the gondola to get to the ski resort. All this at the fraction of the price of the other higher end hotels. I will stay here again and would recommend to family members
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March 2023 by C. L.
THEY GAVE AWAY OUR ROOM BEFORE WE COULD EVEN ARRIVE!What kind of depraved morons give away a room that you had booked two and a half months prior, where you even confirmed to them TWICE that you were coming? Holiday Haus is who.We booked a room (1BR cabin with kitchen) two and a half months ago, via Booking.com. We emailed Holiday Haus the next day to make sure late arrival would be OK. Though it annoyingly took them a whole 7 days to reply, they acknowledged our reservation and said yes.Around 48 hours before our anticipated arrival, we emailed them saying we look forward to our stay at the hotel, and to make sure everything was all set for us. Later that day they authorized a charge on our card covering the entire reservation, showing they were expecting us. (FYI they still did not send an email reply.)Turns out, due to illness, we weren't able to drive up until the next morning, only to find out they CANCELLED OUR RESERVATION WITHOUT OUR CONSENT, calling us a 'no-show'. THEY HAD NOT CALLED US - THEY HAD NOT TEXTED US - THEY HAD NOT EMAILED US to find out, if in fact, we were a 'no show', which they had ZERO reason to believe we were. Our car could have broken down, or we could have hit bad weather, and we would have arrived with NO PLACE TO STAY. Imagine the EMOTIONAL DISTRESS.Disgusting. This hotel needs to be OUT OF BUSINESS.Unless you want to have the rug pulled out from under you and be left without lodging, AVOID THIS PLACE AT ALL COSTS.
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March 2023 by Gregg Gustafson
Holiday Haus does not pretend to be Holiday Inn. However, it is the perfect spot for Mammoth in the winter. Located a 6 minute walk in ski boots to The Village and the gondola to Canyon Lodge as well as 6 minutes in shoes to restaurants, sporting good shops and breweries. If you don’t like to walk, the free shuttle is steps away from the driveway.Since Mammoth is an outside town the kitchen king was great: clean, historical themed and amenities to prepare breakfast before the day and a backpack lunch for the day. We ate out each night, but I am sure the kitchen could handle dinner as well.If you are looking for clean affordable accommodation near everything. Holiday Haus was perfect for us.
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March 2023 by Maxim P.
I stayed both at mote and hostel, it’s the same property just different buildings. Staff is always friendly and helpful. Motel rooms were clean and warm. It’s a little bit outdated but cozy and a wonderful value for its price. Hostel building seems to be a little bit less taken care of, but nothing critically bad. Holiday Haus is 5 minutes walk away from the Village Gondola that will take you straight to the Mammoth’s Canyone lodge. Also great that the Holiday Haus takes a good care of its parking lot during snowstorms.
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February 2023 by Julian L.
Horrible, horrible customer service. I just went through an ordeal to cancel my reservation that left a terrible taste in my mouth.I was planning on staying at Holiday Haus on Sunday, but an insane blizzard has come around and made it incredibly dangerous to get to Mammoth. We wanted to see if the roads improved the day prior, so unfortunately we missed the deadline on Booking.com to get a full, hassle-free refund on their system.I called Holiday Haus to see if they could help out with any type of partial refund. They did offer a 50% refund if I called Booking.com to initial the request. The lady was a bit rude about it on the phone, but they did offer the refund, which was decent enough.I ended up using the Booking.com website, as there is a 'request partial refund' button, to request the refund. This move, for some reason, completely pissed off the Holiday Haus lady.She rejected the request, saying that she could not do a partial refund unless I specifically called Booking.com. Seemed a bit odd, but I did go ahead and call them. Booking said that because the request had already been rejected, they couldn't do the partial refund on the phone. To remedy, I just needed to get Holiday Haus to send an email to a specific Booking.com address confirming that she was okay with the partial refund, and all would be fine.Called Holiday Haus back, apologizing about the inconvenience (because I *knew* she was going to be a huge piece-of-shit about it), and asked if she could send the email as requested. She then proceeded to repeatedly say no (and say "I don't know what I can do for you" even though I was literally telling her what she could do for me). What's funny is she didn't even seem too busy: she had enough time to sit on the phone with me and repeatedly reject my pleas for help. It was a huge pain in the a** and she was incredibly rude. I eventually threatened to drop some bad reviews online, and then she finally said she would call Booking.com.In the end, the funny thing is that I got a full refund from Holiday Haus. I debated not writing this review because of that generosity, but screw it. Maybe a review like this would encourage them to be a bit nicer to their customers moving forward.
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November 2022 by Pete Kakoyannis
This property must be convenient for skiers who just want to ski and don't care about much else. The max stars I cold possibly give is two...and that is very generous. I got my first hint when I walked into the office and was greeted by gigantic stains on the carpet. Little did I know that my room's rug would be equally gross. I kept my shoes on. The room was a decent size, and on the plus side, it had a powerful heater. The sheets and towels appeared clean. In addition, it is walking distance from many restaurants. This is where the two stars were earned. Unfortunately, it naturally makes a traveler very cynical about Google ratings, when a place like this shows up as a 4-star facility. Not close!!
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November 2022 by mahima prabhu
Lovely place with easy self check-in. We hadopted for queen size room with fireplace. Good and clean rooms. Cozy beds. Located at the centre of the town nearby to all scenic places. However we felt a bit overpriced for the amenities provided. Like there was no kitchen, no water boiler. Atleast they could have kept a basic oven safe bowl. No tumbler in the bathroom. Otherwise nice place
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October 2022 by Sue B.
We typically book an Airbnb for a week but we only were staying one night so we booked here. This is an older property but everything in our room was just fine. The bed was comfortable and it seemed cleaned. There were interesting historic photos on the wall. They have a Jacuzzi, which we didn't use, but we couldn't find the ice machine. Maybe they don't have one. The office didn't seem to be open but you could call someone if needed. There were envelopes tacked to a bulletin board with our names on it, keys, and instructions. It's kind of a self-service place. It's nice they have a have 2 PM check in service which was nice. Most places are 3 PM or later. We stayed downstairs in room number one but would probably ask for an upstairs room next time so we don't hear the people above walking around. When booking, it was a no refund policy and kind of pricey. But overall, it was a good stay and we would stay here again if just cruising through for one night.
