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September 2023 by Sloepie
I got a warning light that my coolant was low so stopped by without appointment and was helped by Jose in 5 minutes. Recommended.
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August 2023 by sven
I got a warning light that my coolant was low so stopped by without appointment and was helped by Jose in 5 minutes. Recommended.
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July 2023 by Jay Star
Extremely friendly and helpful staff ! Always recommending other solutions when they didn't have the brand I was looking for. Defines customer service
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March 2023 by Daniel Martin
Dishonest. They will send you out with chains that don’t fit and very quickly say - no refunds. I was actually hung up on by their office merely trying to explain the chains we requested were not provided. Avoid this shop at all costs.
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February 2023 by Zach Giann
Very efficient and professional service! Strongly recommend it!!
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January 2023 by Bobbie S.
I called the store from in between bishop and mammoth to check if I needed tire chains. The guy was extremely helpful, knowledgeable, and kind. When we got here he helped us pick out chains and made sure we were good to go. A+ for customer service. Thank you Ray!
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January 2023 by Julia Conforti
Ray and this team was incredible! My friend and I needed snowchains, oil change, washer fluid refill on a rental car we weren’t familiar with. They were extremely busy but took the time to research our needs and inspected our car so we could take care of it ourselves at no cost. 10/10!!
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January 2023 by Taline N.
Our chains broke so we had to pick up some new ones. Ray helped us out and he was so nice!!! He checked our chains and made sure that everything was on right! Thank you Ray!
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January 2023 by Aaron Gaul
Only horse in town. They do a good job. Friendly.
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December 2022 by Dylan S.
Good guys, very helpful. I didn't get any names, but the guy working the register with the beard was awesome. I had an old battery that just kicked it in the cold temps and one of my wiper arms got jacked while I was getting food in Lancaster. Like an idiot, I forgot my road tools in my garage when I was loading up my van, but they had loaners for me to use and got me all squared away so I could ride some powder worry free. Not the hugest inside, but they had everything that I needed. Really thankful this place was up here and I didn't have to go all the way down to Bishop.
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December 2022 by David K.
Helpful and friendly staff. Got what I needed and got out asap. Went around the time they opened. The area to work is a little tricky but you'll be fine.
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December 2022 by Brennan R.
Rude! So rude! I wish this wasn't the only Napa in town. Tall guy was a complete a. Hole. I pulled up at 4pm when they close at 5pm. The Guy locked the door on my face and said no I'm not helping you.
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December 2022 by Natalie M.
Not sure if the rude man who refused to help me today was the owner or just an employee who should be fired, but they were happy to turn away business an hour before closing because they "didn't have anyone to close the shop" even though homeboy was at the store at 4pm, sitting at the desk, watching me knock on the door begging for service. He flat out turned me away in the middle of a winter storm when I needed chains... simply because he didn't want to even stay an extra 5 minutes past 4pm to help me. Absolutely unacceptable and honestly, just pure laziness.
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July 2022 by Ashley Leong
We received the absolute best service from the staff at Napa Auto Parts - Steve's Auto, they helped us get the necessary parts to repair our vehicle and were so helpful even offering to charge our drained battery. The service we received was absolutely outstanding and so appreciated!
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February 2022 by Scott B.
Very helpful. If they don't have what you need they will get it. NAPA solved my problem.
