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April 2024 by Maureen W.
I have to edit my review because I did get what I needed, after helping myself, which are my great new bindings. The folks there that did help me were nice knowledgeable and helpful (because I made them) but please get rid of the dudes that are uncool and suboptimal so Wave Rave can be awesome again.
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February 2024 by La C.
Very very poor service. I read some of the reviews and have to agree there is a douchebag culture 100%. We went in to demo snowboards and the young man helping us was condescending and borderline rude. We ended up leaving, demoing and buying from a different place. Service is extremely poor, it's a shame because it could be a great place.
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February 2024 by Sammy N.
Kind of pricey and if you're not cool, you get different treatment. I highly suggest renting your ski equipment from any another place than this place. Douche bag culture is strong at Wave Rave...
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January 2024 by Mylene A.
I've been searching everywhere for snowboard boots. Even bought a pair of my own before and had to return them right away due to pain. No one has ever been able to help me, but 30 min with Joaqin made my experience snowboarding go from a 3/10 to 30/10. I have always had toe numbess/tingling and cramping in my calves. I figured it was partially due to not being conditioned, but after 1 run I would barely be able to feel my feet and need to loosen my boots for at least 30 min. As much as I enjoyed snowboarding, I never was able to go on more than 3 runs a days due to pain. I decided to go into wave rave to see their boot selection with no intention of really buying. But I ran into Joaqin and decided to ask him more about their boots and what my problems were. He was extremely patient, answered all my questions, and brought out as many shoes as I needed to find the perfect fit. Each problem I ran into, he knew what other boot to pull out. He is super knowledgeable with everything snowboarding. If you are in the market for new snow gear, go here! If you need any help too, ask for Joaqin! I will definitely be coming back! Also every other employee was super helpful and kind!
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December 2023 by Chloe K.
Best snowboard shop ever! The employees are so helpful and knowledgeable and hooked us up with the best gear ever! Steve (the owner) Is amazing and all the items are hand picked for an awesome time on the mountain! Women's, men's and children's gear are all there!! Best shop ever!!
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November 2023 by Maryann R.
Joey is the best employee they have, and there are MANY good ones! I was very impressed with the customer service, as all the employees were very knowledgeable and very helpful. Joey pulled a rabbit out of a hat last night when my friend needed a new snowboard with a particular design, and a small size. Bravo! Great selection of inventory! I keep coming back to buy (or rent) things everyday. :-)
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November 2023 by Danny W.
Good price on rentals had to get some boots that were the right size Jaime and Xander helped me out they were super cool and knowledgeable had me out of there in no time
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October 2023 by Marc Overton
Not cool enough for this shop, too much attitude but nice selections…
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July 2023 by Gina M.
This place has the best Ebike rentals in town!! The service and merchandise are incredible as well. Don't go to Mammoth without checking this establishment out. Locals favorite!!
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July 2023 by Buzz L.
Man I wish I could give this place a good review. I have been coming here for at least 10 years now and every single time the employees are pathetic and could genuinely care less if they help you or not. Making a sale seems to be the furthest thing from their minds. Rude, arrogant, and entitled would best describe the collective attitude of their employees. Seems lost sales would motivate them to try just a little? Oh well, walked out without making a $4k plus sale on gear we will buy elsewhere. Wave Rave is lame.
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July 2023 by Mahmoud Kedkad
I rented two Bikes and the minimum rental was 4 hours but apparently the charge in one of the bikes depleted way before that. When I returned to the shop and complained although the manager agreed with me but one of the employees called me a liar and was running around the store saying I was lying, very unprofessional behavior and ruined the fun that we had and all of that was in front of my son who was totally embarrassed with such behavior. I will think twice before renting from this place if this is how they usually behave.
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July 2023 by Local C.
Came in to rent bikes for me and my family as I have done for 18 years. Upon entering the store two young employees in the back working on bike rentals insulted me , cussed me out then got in my face as if to try to assault me simply because I told them to learn to show respect to their customers. I will Never spend a dime at this store again. No help nor apologies what so ever from other staff or management. No thanks. I will shop elsewhere from now on.
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June 2023 by Sally K.
AMAZING Place!!! I had a recent horrible experience with a nearby rental shop and came here instead. All the employees are super knowledgable and helpful. Made me feel super comfortable and guided me through the right gear. I am from out of town and don't know a lot about the area. 10/10 recommend! Thanks!! Keep up the amazing work!
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June 2023 by Kristana Cali
Service sucked, staff was not friendly. All they wanted to do was get out of there. Even after my friend bought $200 worth of gear.
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May 2023 by Charlie D.
Just had the worst rental experience ever in mammoth from wave rave.10am at short notice we need to rent a board for a visitor.When we come to pay at end of process 1015 am the guy says it a full day rate when slopes close at3pm. EVery other rental store is doing half day rates cos the mountain closes early.But worse when I queried the full day rate and said I was a local (lived here 20 years ) he just was rude Said it was a $1000 set up.According to my visitor who rides a lot..it wasn't.Even queried If I even live in mammoth....he queried the zip code onMy credit card.Rude awful couldn't give a S*** attitude.I'll be telling all our friends in town...telling them never to rent from WaveraveThks