Goodwill Southern Los Angeles County is more than just a thrift store and donation center - it's a transformative foundation dedicated to empowering individuals and building stronger communities. As a committed 501(c)(3) nonprofit organization, Goodwill provides valuable job training, education, and placement services for those facing employment barriers. With locations spanning 22 cities, their mission is to create life-changing opportunities, one job at a time. Customers praise the store's impressive selection, particularly in the music department, where staff members go the extra mile to assist shoppers. However, some concerns have been raised about the fitting room policies, with reports of them being frequently closed without clear explanation. Overall, Goodwill Southern Los Angeles County aims to be a supportive and accessible resource for the community, though there is room for improvement in certain areas of customer service.
employees making you feel bad for buying items. employees shouldn't hide the best stuff for themselves.
people PUSHING and Running to any new cart coming on the floor. Please change your store policy so that everyone can see what's being brought out and not be SHOVED to the ground.
January 2025
Love this goodwill. Always tidy and the employees are very kind.
November 2023
Management has since addressed the concerns I presented in my initial review. Very happy to see this change implemented and I hope this policy is extended to the other local locations!!