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August 2024 by Jorge Arevalo
Really bad customer service and driver.
Called in for a tow truck and told dispatcher for driver to call me when he was enroute, dispatch said driver will be enroute right away. Driver never called and I waited for 45 mins then called to cancel. Driver showed up when I wasn't with my car and started to hook up my truck with any permission. I showed up to check on my truck and it was hooked up to a tow truck then driver said I have to pay him or else he would not release my truck to me. Even tho that was an illegal way to get money. I had to end up paying this guys for not doing anything but unhook my truck on a call it was cancelled. Wouldn't recommend this company unless you want bad customer service and them taking your money for no reason.
No even counting that driver hooked up him chains to the grin of my truck scratching my front bumper.
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March 2024 by Alexander Ibarra
The lady on the phone was awesome, and the tow truck guy was also really nice, And really fast as well great place. Recommend.
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November 2023 by Matt C.
My car broke down in Tracy awhile ago and Armando was there in 20 minutes. I highly suggest this company for a quick reliable and cheap tow.
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October 2023 by JerseyD
Came azap..
thank you
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October 2023 by Frank J.
Josh was at our car on the side of the freeway and took it where we needed to go. Very professional and personable.
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September 2023 by Alex Theman
Very friendly staff , they made the releasing and towing back to my place a breeze . They were fast and friendly got me in n out in no timeServices: Special vehicle towing
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June 2023 by Wade A.
These guys are awesome. My pickup dropped an axel in an incredibly precarious spot. It was going up a steep grade, on an extremely narrow undivided two lane mountain road, no shoulder, sheer drop, around a blind curve, in a remote location with no cell service. I had to hike/ hitchhike about 12 miles down the mountain just to get cell service. The office person was totally professional, knew where I was from my description, told me what it would cost, and when they would be there. The driver, Armando, was both courteous and friendly. He was also a total pro and had zero issues dealing with getting my truck on the trailer from that terrible spot. He also picked me up from where I'd made it down to for cell service. The price was more than reasonable, my card was accepted right there in his truck from the dealership where he eventually dropped me off, and I recieved an immediate receipt via email and text. All said, I couldn't possibly recommend these guys enough.
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June 2023 by G B.
I was stuck on the highway over 4 hours because my truck completely died while driving south to LA. I called AAA 4 times and each time got cancelled. I was with my elderly mother, 2 sisters and my 2 kids. I could not believe that for the premium i pay AAA they couldn't help me. My sister was searching online for private tow truck and ran across All star heavy haul and they said they could be there in 40 min. AAA always told me over an hour and a half. I received a call from the driver named Armando. He was a god sent. AAA couldn't even give me an ETA. Armando called me and told me he will be there soon. From when he pulled up to me and dropped my truck back home I felt like all the stress i had he took away. He helped me so much and he could tell the look in my face I wasn't having a good day and he help me relax. He was and amazing driver and give him and his company 5 stars for the amazing service. Thank you Armando.
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March 2023 by Ashley Washington
Can we get an actual number to get ahold of them ?
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December 2022 by Tyasia R.
My car was stuck in apartment in the puddle . I asked if the could just move my car into a car port. He told me to call the number I did she told me 125$ which I didn't have I had another tow truck come which he couldn't do so I called All Star back and she basically told me she wasn't having only one come out. Now me and my kids are stuck in water smh I forgot the tow guy was already in the apartments taken down a different car
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October 2022 by John and Tanya Reed
Outstanding service. Fair price. Beautiful equipment!
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October 2022 by John S.
Not impressed. My car was towed to their yard one evening. I phoned dispatcher. She stated it was after hours and would cost me $100 to retrieve it that night. I told her I'd pick it up in the morning then during normal business hours. When I arrived the next morning she said I owed $100 for overnight storage. What the? Terrible way to do business.
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September 2022 by marty santini
The best very accommodating I own santinj landscape and they will have my future work if any
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July 2022 by David Brandow
They were very nice, and took care of business nicely??
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May 2022 by Nolo Gaming
They have a wait time that can feel long but unlike any other place they are open 24/7 and don’t send you to voicemail when in needService: Car towing
