“Terrance I appreciate you !!! Helped me trouble shoot the cause of all my car issues . Wasn't sure if battery , starter or alternator was the issue but he replaced the battery did some tests and fixed all my car problems. I had voltage issues, shaking and rough idling, low brake fuel etc just a bunch of stuff. And now I don't need to go to a mechanic! Car drives supppper smooth. Doesn't idle rough anymore. My car wasn't starting all the time and now I haven't had an issue. It starts super quiet. My brake fuel is filled! Got my tail lights also fixed at O'Reilly s ... feels good knowing we have awesome people who can assist and not have to stress on paying an arm and a leg for inspection at a shop. Thank you! The initial testing was free for the battery starter and alternator.”
“I can always get the car doo-dad I need. On top of that, the staff is genuinely nice. Alexander and Mr. Serrano go above and beyond to help us out. Me, my husband, and my 21 yr old daughter have gone in separately on multiple occasions and we can always expect friendly help with zero "mansplaining". Even when I have been legit dippy (like the time I came in to return a battery core without the receipt), they have been super kind and genuinely watched out for my best interests. Gotta have a car, so I gotta get car stuff, but dealing with the staff at Ripon O'Reilly's makes it a great experience. The whole family appreciates their "good neighbor" customer service.”
“Called O Reilly to check if they had a battery and they did. I walked in purchased my battery and was out in no more than 8 minutes. Customer service was great. Fast, friendly quick check out..husband's been there a couple of times and always has a great customer service experience as well. Thank you O'Reilly..”
“Nice store usually will have the part even if it has to be ordered it will come same day or next day also does will call to pick up parts I think they also deliver if you have a business address”
“My daughter's windshield wiper flew off in the storm so we drove here and purchased a new one. Although hesitant, my daughter reminded them that they advertise the installation too. They honored their promise and we were able to drive safely in the storm.”
“I had a great experience purchasing my car battery. I had no idea what to look for or what brand was right for my car. A pleasant gentleman by the name Christopher greeted me and helped me through the entire process. He was very kind and knowledgeable the service he provided was above and beyond. I highly recommend this store for your auto purchases.”