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November 2023 by Carol Gant
One of my front headlight bulbs was out and when I asked an oil change service to replace it I was told the bumper needed to be removed to do that. I thought that a bit unreasonable and stopped by Brakemasters in Manteca to do it. It was in fact true, the whole front piece of my 2010 Subaru had to be taken off to access the headlights! The service supervisor, Henry agreed to do it and only charged me 1 hour of labor even though it took more than an hour.i it’s not one of their normal services so I was grateful to get it done right away!
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November 2023 by Mike Adams
I love this place, great prices on oil changes. Henry and the rest of the staff are very helpful and friendly.Service: Oil change
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October 2023 by Cecelia Robinson
The staff were personable and patient. I did not have an appointment but was able to be in and out. I was early so there were not many people.Service: Wheel alignment
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September 2023 by Adrian S.
A+, old fashioned, honest shop right here! Took my old high milage SUV in to get a quote on some work. They came back with a fair price and let me decide if the work was worth it for my vehicle. When I decided to hold off, they agreed and didn't try to pressure me into low priority work. They got my respect right there. I'll never trust a shop that pressures people into unnecessary bills in this economy. I will for sure be returning when the time comes for maintenance on my other vehicle.
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September 2023 by Jessica A.
5 stars for these guys! I was able to get my front breaks and rotors replaced in great time. Henry was very kind and helpful throughout the process and answered all my questions. They also saved me a bit of money compared to the quote I got from les Schwab! I will be back when my back breaks need replacing for sure!
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August 2023 by Jeff Addiego
Went to brake masters in Manteca around December of last year for a brake job on my Infiniti QX60! They were awful the back brakes squeaked like crazy, took it back still squeaked! Just had to have my brakes redone and it’s August, only 8 months later! Do not use this establishment! They are nice people, nothing personal! But their work is terrible! They use after market parts but charge like they don’t!Service: Brakes
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August 2023 by Ryan Harris
Henry at the front desk was helpful and informative. Explained the issue with the brakes and what we should repair. He also recommended general maintenance for our 2018 Yukon XL. It’s our family car for long soccer trips and road trips. I feel good leaving there with new set of brakes and rotors. I have a lot of experience over the years with different companies maintaining our vehicles. I am happy to say we found a great place that is a great value and quality service. I appreciate the same day service and communication.Cost: I bought my own brakes and to rotors from an auto parts store. They installed brakes and rotors and flushed brake fluid for under $300. Great value!Service: Brake service & repair
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August 2023 by Chanel Salvador
Had an amazing experience there! This morning my car wouldn't start, I dove to several different locations for a battery replacement after my car had a jumpstart and Henry was able to get me in and out of the shop! Truly a pit stop experience! Thank you so much for helping me out Henry!Service: Auto battery replacement
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August 2023 by Joe H.
Great service and attitude from the staff!! Good to see they got things back to normal I will definitely be back again!!!!!
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July 2023 by Harry S.
Came in earlier today to get an oil change. Had made an appointment online a few days before. Henry, who handles the office, was awesome. He was super efficient, explained everything in detail, and my car was done in a timely manner. We will be taking all our cars here going forward for any maintenance needs. Give them a try, you won't be disappointed. Just be sure to make an appointment beforehand as they get super busy. Thank you Henry and Brake Masters Manteca!
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July 2023 by Alaa M.
rude manager as well as employees are clueless with what they are doing . Had an appointment scheduled for my vehicle and i brought in the car and 4 hours later i was told my car is not getting touched today due to the manager not having time . After making me wait in 102 degree weather outside his shop for 4 hours i am told i will not be receiving any service . The manager is disrespectful and does not have one lick of customer service experience. I was robbed out of 575$ for "changing" my oil pan because my car had a leak and after changing the oil pan my car still leaked and leaked even worse and now i am having engine problems and they refuse to give me a refund or try to attend to my problem . There prices are cheap because the service is cheap the customer service sucks and is just at a preschool level . I will never recomment this hole in the wall to anyone because that experience was the trashiest experience i ever had i never write yelp reviews but that day i had 3 others with me complaining and the manager was just walking away constantly as low mannered person will do . When trying to discuss my concerns . I will make this review so everyone is aware before heading to location . Absolutely terrible .
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July 2023 by De'Angelo Hermesky
I came to this shop a while ago to replace my rotors and brake pads/shoes but am just getting to this review. I was initially given an estimate of $1400 for parts and labor all four tires, which seemed a little high to me, so I told the guy up front I'd call someone about it (another shop). The other shop, Sammy's New and Used Tires on Main, offered to do the entire job for $300, and the parts were $200. I came back to Brake Masters and told them I wouldn't be doing the repair with them, and the guy said they had already started. I told him that's not my problem because I didn't confirm the job, so they gave me my car back. I drove down to Main and at the other shop, the mechanic told me that Brake Masters had only hand tightened the nuts of the tire, and my back tire was misaligned, which is extremely dangerous and unprofessional. I called Brake Masters and the guy said "well did you get into an accident?" I informed him that I reported them to the BAR (Bureau of Auto Repair) and this was very dangerous, this was malpractice, and they could have been seriously liable had anything happened. Overall, terrible customer service, dangerous workmanship, outrageous prices. Go somewhere else!
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July 2023 by Manuel Costa
I'm very happy with the service the Brake Master preformed on my Chevy Trax on A/C they did a good job and, on time, they promise.Service: Air conditioning
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June 2023 by Tanisha Armstrong
They were short staffed but still took care of me. Super nice and totally efficient. Did my oil change for the coupon price of $29.95 even without the coupon. I love coming here!!Service: Oil change
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May 2023 by Bryan K.
Waited for one hour even I had an appointment with them. Addional cost $30 requested. Changed engine oil while I walked out for just ten minutes. They did not change oil but charged me. Quality issue.
