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November 2023 by Brit B.
I would wholeheartedly recommend this location! Bring your car here, and you'll have no worries. The owner's name is Matt, and one thing I can say is that he cares about his company. The first few times I came in, he didn't remember me, but as I brought my car in often, he definitely remembers the vehicles he works on. He treats my vehicle with TLC every time. I never worry about leaving my car overnight; the facility is gated, and Matt knows his cars!
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October 2023 by Oscar G.
Work is done poorly and customer service is absolutely terrible. They lack accountability and will not own up to their mistakes, rather call you a liar and say that did not happen while your vehicle was there. If you get referred there by insurance or anyone else, IMMEDIATELY request a different shop.
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October 2023 by K P.
Shop is unorganized, unprofessional and rushed. Manager lacks integrity and craftsmanship. It was already uncomfortable expressing the concerns regarding my first repair but even worse having to address the defects on the recent work they completed in order to honor their warranty.Upon immediately notifying the Manager, Matt, of the defects and supplying photographs, he gaslit the situation by saying "there's no way because I helped put the bumper on myself."I've added photographs below of what he says isn't possible, as well of my lifting bumper guard and photographs of the initial work from 2019. You'll see the paint has impressions under the tail lights in both repairs compromising the integrity of the entire paint job. I do not recommend this shop. If using AAA for repair, please save yourself the hassle and do your research.
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September 2023 by Linda A.
Had. My air conditioning repaired here at the Manteca shop I was very impressed by the communication of one employee name Marvin Castro, I've been here at this shop repairing my vehicle before and never had service like before. My vehicle was here for about 3 weeks and he kept me informed about things that were getting done and needed to get done and even help me with getting a hold of my adjuster through my insurance because My adjuster was very hard to get a hold of but he took care of everything for me. What an awesome person .Companies need people like this on their teamMrs ApontesThank you for a great job Marvin
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June 2023 by M Y.
Wow - wonderful folks to work with and professional! They are so helpful, patient with all my questions and concerns and they go above and beyond. I had an issue with my paint that everyone assumed was going to be covered by warranty. When it was declined, they came right over and handled it!! They were efficient and everything came back looking awesome! Above all, they just didn't have tunnel vision and do only what was needed but made sure my van came back better than when it went in!!! Now that's pure kindness and professionalism!!! THANK YOU! I will never forget your kindness Matt M and team! Thank you for your hard work!
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May 2023 by jesus esteban
This is a really nasty place to take your cars please don't take your car here .I should of just left my truck alone over $3,000 down the drain now that i want to sell my truck to carmax they want to deduct $2,000 because of the damage still has..Junk worse shop ever ???????Services: Painting
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April 2023 by Glen Perales
Quality control on work was not very good make sure you look over repairs before picking up vehicle
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March 2023 by Angelica Castro-Barrera
THIS IS NOT THE PLACE IF YOU WANT A JOB WELL DONE!I choose this place because of the reviews and was surprised I’d be in the ratio of people unpleased with the outcome. Whenever I was told they would call me for an update in a timeframe they wouldn’t even gave it days to weeks to be considerate, only to be gaslight on what their police’s and procedures are. I went to pick-up my car, a part included in the estimate and paid for had to be attached in the moment because they forgot. In the moment, I was understanding but it should have been my first clue to incompetent work full of excuses to come. There was still gapping where the fender meets the bumper because the person in the body shop didn't make the estimator aware before pick-up. That’s the kind of service to expect. Which is why they offered to do the leg work with insurance even having me return to body shop for that. Only to tell me after a month that they told me I had to be the one to contact my insurance for their terrible and incomplete work. There was no need to gaslight I was happy doing what I needed to make my car decent again. But at this point I feel unsafe having them touch my car again and unhappy driving it know I could have done a better job with a primed bumper and a spray can. Imagine that! Not to mention the noise it started making when I picked up that it wasn't before. It hadn't been inspected because they don't check for any damage that could have been caused by the same accident if its not on a specific panel because they only do cosmetic work. Choosing to work with them is going to cost me more money to do their job correctly for them. I will be avoiding them from now on, you should too.Service: Body & Trim
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January 2023 by Michael Norris
Gave them my car almost 2 months ago still haven't gotten my car fixed. Called me one day and told me my car was ready but it wasn't. Told me they were gonna call me back and it's been over a week.. Was recommended too..
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November 2022 by Michelle Perez
I got rear ended & went to Certified Collision for an estimate. The moment i walked through the door both receptionists helped me right away & their customer service was awsome. The technician that assisted me was Matt & he was very knowledgeable & professional. I will defenantly be getting my car worked on here.
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November 2022 by Mario Tejada
Great service, very professional, and hard working people, my car looks great.
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November 2022 by Tim Knop
They stink! My 80 year old moms car came back missing the plate that holds the window switches and door lock. I had to hound them for a week before they even called me back.I am telling you,.. you will be sorry if you use this company!Service: Body & Trim
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October 2022 by JULIO
they did a great work on my car it look newServices: Painting
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August 2022 by Andrea Foppiano
Amazing place. Very thorough, they go beyond the call of duty for their,especially MattService: Body & Trim
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July 2022 by Life as J.
I had a hit and run on my car the beginning of June. Called to a repair and take my car in. Spoke to Priscilla so many times when i can take my car in and sent over my estimate. Its Mid July and i still havent heard from her. Every time i give them a call they ask me to resend my estimate. Ended up going to manteca collision pros and was able to leave my car and start the repair the same day. They just wasted my time.