The Costco Tire Center provides a valuable service to its customers, offering a wide range of tires and efficient installation. Customers have generally positive experiences, praising the helpful staff and the warranty on the tires. While the wait times can be longer than expected, the service is described as great, with the crew going above and beyond to assist customers in need, even accommodating them past closing time. The center's ability to quickly fix issues, such as a bolt in a tire, is also highlighted. Overall, the Costco Tire Center is a reliable and customer-focused service that many customers are satisfied with and plan to return to for their future tire needs.
I appreciate the value Costco offers, but the wait time was longer than expected and communication could be improved. The service was okay overall, but there’s definitely room for better coordination and customer updates.
September 2023
The service there was great. Jeff was very helpful with our questions and a very positive attitude. We only had an hour wait for service. The warranty on the tires is great. We had a bolt in a tire on my wife's van and they fixed it right away. I will be coming back here for future tires.
July 2022
I cannot thank the tire shop crew for jumping us after we sat at the gas pumps for an hour waiting for roadside assistance. And to the gas attendant who let us sit there for an hour not thinking hey let me call our tire shop to get you help. It's my daughter's 9rh birthday and we will now make it on time!
