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December 2023 by Jeannette Ceja
My biggest pet peeve is brand exclusions. Forget about their Holiday BOGO, half of your favorite brands are excluded. Just ask before you shop their deals. ?
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September 2023 by Heidi Mastin
Staff was friendly. The wait time to check out was fast.
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September 2023 by Carissa G.
This is where I go anytime my family needs shoes. By far best location I have been to. Recently bought I had to come in and get shoes for my son and they alway have his size which is a 14. Staff was always right there greeted us as we walked in and helped us find exactly what we were looking for.
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September 2023 by Rachelle Rodriguez
I must say this is a very nice and clean store! I noticed as soon I walked in. The store was busy but the staff was very helpful when I needed them. Great place to shop!
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September 2023 by Beto C.
I went to Famous Footwear in Manteca today (August 19). I live in Tracy. I drove all the from Tracy to Manteca to see if I could find me some shoes. I got there around 11:20 am. I walked in the store, and 10 minutes later, an employee comes to me and say: "Just so you know, we are closing in 5 minutes because we are going on our lunch break". Closing the store, kicking customers out of the store because you are going to lunch (at 11:30am)?!?! SERIOUSLY??! YOU GUYS GUYS ARE A JOKE...A BAD JOKE! You can be sure that I will never visit your store again. You guys don't give a rip a about you customers!
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September 2023 by liyah
Went to get a pair of shoes and the employees were very nice and professional ?the store was also very clean and i had a lot of help finding what i wanted
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September 2023 by Aldo R.
Went in to buy my kids shoes for school. The employees were very helpful and there were multitude of selections for shoes. Will go there again.
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September 2023 by Lupita R.
I normally don't leave reviews, but I had to mention this nice shop in Manteca. The staff is always super friendly and helpful. I like that they give you space, but also ready to show you options. I've gotten all my athletic needs, school shoes, and in a crunch last minute special occasion shoes here. The prices are very reasonable. I will continue to shop here! I have interacted with the store Manager who is incredibly sweet and approachable. Thank you ladies for your great service!
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August 2023 by Christy L.
I went into the store today to get a pair of tennis shoes. I did get a warm greeting when I walked in. However, not once was I asked if I needed help. I asked about a few shoes and I was just told "they are over there." I waited, patiently hoping somebody would come over to help me. Unfortunately, no one did. I went to the counter to ask for some nylons to try a few shoes on. The cashier was ringing up another employee and gossiping about something irrelevant. I once again went back to look at shoes and hope to have someone assist me, but still no one came. I eventually walked to the counter to throw away the nylons they gave me and the employee was texting on her phone. It took her a minute to realize I was standing there. If I only had help I would have purchased some shoes. Needless to say, I won't be going back!
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August 2023 by Letty G.
I have been a customer for years to famous footwear. New to the area so decided to visit this location, store in general it's good, clean nice selection and never to crowded it. But the customer service very poor unfortunately I was in today and again not a nice experience. first time I was in was in April it was closing time but I didn't know until I ask because I felt like they couldn't wait for me to leave so I figure it was closing time so I ask and the associate said yes you got 20 min but in a tone of voice like she was bother. Another person came in like 10 min after , 1 of the associates was at the door like holding it for nobody to come in anymore, the customer then asks are you guys closed ? And she respond no but you only got 5 min but she said it rude! All that time that I was in the store no one came to me to see if I need it some help, No one! And they had 3 people working just standing by the register talking. My second time around was in June probably the last week of June and I say this because there was an employee again by the registers talking with the other employee about how upset he was about working 4th of July weekend using badwords, the conversation keep on and on and I just found this very unprofessional,I wanted to get some summer shoes for a incoming trip but it seemed like they're conversation was more important than helping customers. And like they said third time it's a charm guess what ? It happened again.... I was greeted at the entrance but that's pretty much it, 2 people working the floors, didn't seen them busy, busy to at least acknowledge your customer and ask if they're looking for something, I had to ask my self for help the lady didn't turn around until the second time I call her because she was so entertained with the other person gossiping. I ask her about where was a particular size after looking for it my self and móving boxes of shoes around She just pointed and after that she Jawn! I just couldn't believe it and just laugh..... I was just irritated at this point because my third time in the store and it's always the same thing, pretty much I felt ignored . As I always say, employees it's what makes the company, your products can be great but if you don't have the right people that can bring your BUSSINES DOWN!! And that's very unfortunate, I walk out immediately after that and went to VANS and bought 3 pairs of shoes for my kiddos and my experience was totally diferent. I just hope you guys pay more attention to your clients because at the end of the day that's your job and why you get paid to do!
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July 2023 by Francky Rubio
Friendly service and very helpful. They came thru with a pair after I had an emergency with the pair I was wearing. The soles on my shoes began to come off because of the heat of 108° I was playing in next door at Big League Dreams sports complex!!
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July 2023 by Sharon Gooch
Good selection of shoes. Different styles and brands. Nice people working customer service. Also love that they ask to round off your purchase to help with charity.
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May 2023 by Sunshine Sunshine
Some of the employees there are not very helpful. Was there today and wasn't really provided any assistance. The two ladies there did a good job pointing to where I needed to go, but never took the time to help me find what I needed so I just left. Will shop at a different location if I decide to go back.
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March 2023 by Richard Folden
It's a nice store with a great selection and decent prices. What really matters it a great experience was the lady working there. Incredibly helpful and a sincerely nice person.
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March 2023 by Michelle Lane
The cashier was nice enough but the manager on duty was rude about giving me the price that was on the box.