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October 2024 by LN
The owner was incredibly rude and argumentative, even when there was no reason for it. He acted like he was just staff and clearly didn’t want to be there. Although they close at 4:30pm, they expect you to arrive before 1pm. They operate with minimal staff, and after noon, you have to call to make an appointment. Be cautious, as they seem to look for any excuse to charge extra. Communication is very poor, and they only give you a 30-minute window to get your car out, including with a tow, and the tow must not be late. Timing it right is crucial. They charge $100/day and are closed on weekends.
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December 2023 by Thomas M.
guy doesn't know how to talk to people and just has a straight up attitude like a girl . needs serious help .
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August 2023 by Julia S.
Company doesn't answer with company name when calling so thought I dialed wrong number when the person answers phone saying "go ahead". Called to ask about my tow and the reason was a lie. Neighbor has video proof. When asking questions the person on made rude mocking sounds and hung up the third time I called apologizing for all my questions. You call tow truck they send to Manteca police you call Manteca police they tell you to call company back. Neither of them tell you about all the fees. Third time family has had problems with the main driver. Once a car accident not our fault. Owner didn't have insurance and when towed car said I won't have to pay bc why driver who hit car will be responsible. Nope waited almost three weeks for the person did not get charged my father had to pay all the fees $100 per day would of picked up sooner but the owner misinformed multiple times. Third time someone stole car was found parked illegal and didn't report to brother by phone reporter by letter two weeks later and had to pay fees when asking why he notified so late even though car was registered to brother in law he said they don't call until after owners don't call. When care was found brother did not receive phone call from tow or police. Police say stollen car not a priority to call about owner said he doesn't make the contact the police do when you file police report. Has no care in the world for other human beings. Never polite.
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September 2022 by Jose Delgado
Needed assistance on the freeway and they promptly picked me up to avoid me waiting in the heat. Great customer service. Thank you all for your help.Service: Car towing
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August 2022 by M K Dunn
The girl in the office is fabulous!!
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June 2022 by Zzgixxer Z.
i got a flat tire next to the freeway ramp, to dangerous to change it. called Golden state towing. waited for less than twenty minutes. driver very polite and experienced. Decent price for the towing. it was at night about 10 30 pm. it was a good experience.
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April 2022 by Edgar L.
Stay away from this company They don't deserve your money Worst service ever Go any where else but here
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February 2022 by Kristie C.
My sister and husband were in an accident car was totaled. Jessica at golden state towing was very friendly and patient while we were gathering their things out of car. Thanks again Jessica .
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August 2021 by James Wristen
These low lives canceled my tow because I had a ram 3500. NO CALL!!! Sat for 3 hours thinking they were on their way. Homeless people everywhere, stuck on the side of the road thinking they were coming!!!! I wish I could sue their low life company.
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August 2021 by Rose Spence
Horrible they were rude on the phone and then when trying to call again so I could get my cat wouldn’t pick up the phone. The price of storage was a lot just for 4 days.Service: Car lockouts
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August 2021 by Ron Ehling
Called early Sunday morning and didn't get an answer
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August 2021 by marco naranjo
These types of companies make false advertisment with their prices they should be mad honest
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August 2021 by Ms. Lectura
I was told the driver would be at my place at a specific time. So I expected that time frame because I needed my Miata towed to Tracy Mazda at a specific time in the morning.The driver took his time getting to my place and I had to call to make sure if he was coming or not. The dispatcher who took my call said that the driver was putting gas and he should be at my place any minute.I would have given it a 5 star rating if the driver got to my place at the promised time.But it turned out that he was very nice as I sat in the passenger seat.
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August 2021 by David Kirby
Golden State towed my pick up on a CHP rotation call. Darrell did a great job. He even found my phone at the scene and put it in the cab with a few other things. He even helped my wife when we came back to look for it. The driver that delivered the truck to my house did a outstanding job of getting it off the flat bed. They all went above and beyond.
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February 2021 by Luz C.
This tow truck company is the absolute worst and most unprofessional tow yard ever!! The guy who answered the phone is the must unprofessional and has worst customer service ever I don't understand how they are still in business! My car was towed here after bein stopped by LPD it stayed there for a week everytime I would call to get information he was very rude and would yell at me and tell me this is the last time I get a quote and hangs up on me.. the day I went to get my car out my car was completely dead and my keys were in the car in the ignition still and stayed in there for a whole week they gave it a jump and that night it was completely dead again I took it to a shop and they told me the battery has been shocked due to them leaving the keys in there I called the tow yard to make a complain and have them pay for a new battery and the guy who always answers the phone and I quote "I don't give a damn about your vehicles code we're not paying for your battery" great customer service right ? Trash ass tow yard and they won't hear the end of this ! Bad experience over all
