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January 2024 by Rocel Naguit
I did not get the names, but two of the store clerks were unfriendly (male and female, maybe you can check the schedule on 1/5/24 at 12:35pm - Stadium center/Manteca, CA, Store 1437). They gave me extra change, in which I returned. The lady, now I remember her name, may be MYA 214842, DID NOT thank me for being honest returning the extra change. It's not a big amount, but at the end of the day, she could've been short. I wished Hibbet clerks are friendly and welcoming. Please train ALL of them to be more personable and friendly.With all store competitions, I love Hibbet, they should all be professional. Thank you.
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January 2024 by Javier Gonzalez
I was followed around the store by the girl that greets customers, and then the supervisor made a point to tell that girl that I am paying with cash, then looked at me and shook his head in disappointment. Then for my second visit the same girl kept on throwing gang signs or hand signals and laughing at me, making me feel really uncomfortable my son who is 7 also felt uncomfortable. At the register the girl there was nice and talkative until I got a raiders hat. She stated that she liked the 49ers, and while bagging up my purchase she smashed down my brand new raider hat. I said "what the heck, your just gonna smash my hat like that?" And she giggled and said sorry. More professionalism is much needed in there. The only one that did a good job was the tall African guy wearing glasses, I can only assume is the supervisor and only adult. I refuse to go back because I can see them in there still.
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January 2024 by Cher Horton
Was not happy I had to split my purchase into 3 separate payments. The third time I swiped my card it declined and it locked my card and put a fraud alert on it. I had to call my bank and sort it out.
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December 2023 by Kristi Hahn
Thank you for great customer service
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November 2023 by L.O.L and Barbie Fashion
Excellent customer service. Friendly and knowledgeable.
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November 2023 by Jerika Gomez
The staff is amazing. Very Patient. Never been there before. They had some really great things
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November 2023 by Darwin Marroquin
I had a great experience shopping at Hibbet-Manteca, CA. The young lady who welcomed me and helped me shop was so nice! I felt like they were really there to make sure I had the best experience ever. Definitely, will be shopping at Hibbett again!
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September 2023 by Kristi J
Clerk indicated asking for my contact info was for the purchase did not share it would result in being added to mailing list. Prefer increased transparency.
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August 2023 by Dre D.
The manager Estefani has no idea how to run a store .. Very inexperienced as far as customer service goes . Go to foot locker or champs sports
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July 2023 by Chaprice Rasberry
Great customer service! Both employees were very knowledgeable! The young man in there is AMAZING! I needed baseball cleats for my 7yr old & had to drive from Stockton. Very helpful & made us feel right at home. He has leadership qualities written all over him! His good energy was very contagious. Thank you for your help!
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June 2023 by Stephanie Washington
The representative was very helpful and attentive. I will definitely be back
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June 2023 by Joseph Delphino
One guy was really polite and helpful. But the music was way to loud and the other employees assumed it was normal to just yell over the music. Not where I'll go to look for shoes again.
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April 2023 by Adrianna Nunez
The employee was so helpful and joyful of helping us with looking for correct sizes and also showing us some good deals!
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March 2023 by James Reece
The cashiers were and are very helpful ?
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January 2023 by Rodney Washington
Awesome experience and Erica was extremely awesome
